Supply Chain Systems Specialist - Anassis Island

JOB DESCRIPTION: Supply Chain Systems Specialist
Job Title: Supply Chain Systems Specialist
Department: Technology
Location: Anassis Island, Metro Vancouver Area, BC,
Travel: Limited
Reporting To: Enterprise Systems Manager, Technology
Direct Reports: N/A
Working Patterns / Hours: Full-Time, Permanent (40 hours/week)

Main Purpose of the Team
The Technology team provides the IT services that enable our client's business to operate and scale. The team equips retail store and support office personnel with the tools and equipment needed to deliver an exceptional customer experience.

Main Purpose of the Role
The Supply Chain Systems Specialist operates as an operational product owner, responsible for the stability, availability, and continuous improvement of business-critical supply chain infrastructure within the client's regional operations. The role ensures related hardware and software systems reliably deliver against business objectives while maintaining high operational quality. This position is based primarily out of the client's main Distribution Centre in the Metro Vancouver region.

Key Responsibilities
Demonstrate hands-on experience supporting technology in a warehouse, distribution centre, fulfillment, manufacturing, or logistics environment.
Own the technical operations of the supply chain technology stack, including WMS, OMS, quality control/manufacturing hardware, and integrated ERP platforms.
Monitor application performance, availability, and operational health, driving timely resolution of incidents and service requests in coordination with internal support teams and external vendors.
Build strong relationships with cross-functional partners to collaborate effectively with colleagues across global regions.
Support the transition of new applications, upgrades, and enhancements into production, ensuring operational readiness and supportability in close coordination with Project and Delivery teams.
Act as a trusted local technology partner for regional supply chain and logistics teams.

Essential Qualifications & Skills
7+ years of experience supporting enterprise applications within a retail or supply chain environment.
Strong working knowledge of WMS, OMS, ERP, inventory, and warehouse execution platforms, along with the operational processes they support.
Hands-on experience with system integrations, APIs, file-based interfaces, scheduled jobs, middleware, and transaction monitoring.
Practical SQL and data analysis skills to investigate transactions, validate data, and identify root causes.
Experience with major ERP platforms (e.g., Infor M3 or equivalent enterprise systems).
Desirable Qualifications & Skills
Experience supporting enterprise-grade, cloud-hosted WMS applications and SaaS platforms.
Knowledge of supply chain master data, inventory controls, traceability, and data governance practices.


Advantages
Main Purpose of the Team
The Technology team provides the IT services that enable our client's business to operate and scale. The team equips retail store and support office personnel with the tools and equipment needed to deliver an exceptional customer experience.

Main Purpose of the Role
The Supply Chain Systems Specialist operates as an operational product owner, responsible for the stability, availability, and continuous improvement of business-critical supply chain infrastructure within the client's regional operations. The role ensures related hardware and software systems reliably deliver against business objectives while maintaining high operational quality. This position is based primarily out of the client's main Distribution Centre in the Metro Vancouver region.

Responsibilities
Key Responsibilities
Demonstrate hands-on experience supporting technology in a warehouse, distribution centre, fulfillment, manufacturing, or logistics environment.
Own the technical operations of the supply chain technology stack, including WMS, OMS, quality control/manufacturing hardware, and integrated ERP platforms.
Monitor application performance, availability, and operational health, driving timely resolution of incidents and service requests in coordination with internal support teams and external vendors.
Build strong relationships with cross-functional partners to collaborate effectively with colleagues across global regions.
Support the transition of new applications, upgrades, and enhancements into production, ensuring operational readiness and supportability in close coordination with Project and Delivery teams.
Act as a trusted local technology partner for regional supply chain and logistics teams.

Qualifications
Essential Qualifications & Skills
7+ years of experience supporting enterprise applications within a retail or supply chain environment.
Strong working knowledge of WMS, OMS, ERP, inventory, and warehouse execution platforms, along with the operational processes they support.
Hands-on experience with system integrations, APIs, file-based interfaces, scheduled jobs, middleware, and transaction monitoring.
Practical SQL and data analysis skills to investigate transactions, validate data, and identify root causes.
Experience with major ERP platforms (e.g., Infor M3 or equivalent enterprise systems).
Desirable Qualifications & Skills
Experience supporting enterprise-grade, cloud-hosted WMS applications and SaaS platforms.
Knowledge of supply chain master data, inventory controls, traceability, and data governance practices.


Summary
Department: Technology
Location: Anassis Island, Metro Vancouver Area, BC,
Travel: Limited
Reporting To: Enterprise Systems Manager, Technology
Direct Reports: N/A
Working Patterns / Hours: Full-Time, Permanent (40 hours/week)

Randstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada's workforce, including those who identify as women or non-binary/gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.

Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to accessibility@randstad.ca to ensure their ability to fully participate in the interview process.