Talent.com
Socket.dev
Supervisor, passengers services (Temporary 4 months)Socket.dev • Montreal (administrative region), QC, Canada
No longer accepting applications
Supervisor, passengers services (Temporary 4 months)

Supervisor, passengers services (Temporary 4 months)

Socket.dev • Montreal (administrative region), QC, Canada
30+ days ago
Job type
  • Full-time
  • Temporary
Job description

Company Description

Be part of the journey!

Our mission is to be the preferred airline of our customers and our team.

Open-mindedness, concern for others, intelligence at work and, above all, a healthy dose of fun enable us to achieve great things every day. Our dedication has earned us the title of the world's best leisure airline multiple times, and we’re just getting started.

Want to join us?

You will have the chance to enjoy exclusive travel privileges to explore the world and create unforgettable memories. You will also have the opportunity to work in a modern, inspiring environment.

Job Description

The incumbent is responsible for overseeing all aspects of ground operations and ensuring that they meet Air Transat's high standards and safety requirements. As an ambassador for the Company, the Supervisor will also promote and maintain a safety culture at all times.

  • Ensure compliance with Air Transat's airport policies and procedures regarding the treatment of passengers, both in terms of check-in and boarding by assisting and supervising the handler's teams
  • Communicate the guidelines to the airport's business partners
  • As required, attend operational meetings and follow up on service level agreements (SLAs) with our suppliers
  • Conduct station inspections in accordance with company programs, identify corrective actions and ensure their implementation
  • Provide coaching and mentoring to operational teams, both those of Air Transat and the various service providers
  • Manage station delays, emergency events and irregular operations
  • Work closely with airport authorities, government agencies and ground handling agents

Qualifications

  • High school leaving diploma or equivalent
  • Minimum of 7 to 9 years pertinent experience in passenger services with at least 3 years in a leadership role
  • Familiar with Transport Canada airline regulations, CBSA and USCBP regulations
  • Extensive experience with above and below the wing operations
  • Excellent organizational and problem-solving skills and multitasking as well as an ability to work effectively under pressure
  • Must be flexible to work all hours/days (irregular hours) as dictated by operational requirements
  • Computer systems: Microsoft Office
  • Oral and written fluency in French and English. *A good knowledge of French is required for positions in Quebec. The incumbent will be required to communicate and collaborate frequently in English, both orally and in writing, with colleagues, customers, and other stakeholders in Quebec, the rest of Canada, and internationally.

Additional Information

Employment EquityAt Transat, we foster an environment where inclusiveness, respect and equity reign. We endeavour to build a workforce that reflects the diversity of our customers as well as the communities to which we travel. We encourage women, members of visible minorities, ethnic minorities, aboriginal peoples as well as people with disabilities to submit their candidacy. Transat will accommodate people with disabilities throughout the recruitment and selection process. If you require an accommodation, please contact us in order to work together in meeting adequately your needs.

Type d'horaire: Horaire variable, voir infos ci-dessous - Variable schedule, see details below.

Contract Type: Temporary - Full Time

Job Category: Non-Unionized

#J-18808-Ljbffr

Create a job alert for this search

Supervisor, passengers services (Temporary 4 months) • Montreal (administrative region), QC, Canada

Similar jobs

City Dispatch

Manitoulin Group of CompaniesPointe-Claire, Montreal (administrative region), CA
Full-time

Motor Express Montreal is local transport company servicing the Greater Montreal Area specializing in LTL services.To coordinate all pickups and deliveries within the city in the most efficient and... Show more

 • Promoted

Captain King Air 350 - Quebec, QC, Canada

Starlink AviationDorval, QC, CA
Permanent

Passionate about aviation and customer service?.Starlink Aviation is seeking a Captain for a King Air 350 operating in charter & corporate operations, utilized by an owner client, based in Quebec, ... Show more

 • Promoted

Airport Training Solutions Sales Manager

ACI World - Airports Council InternationalMontreal, Montreal (administrative region), CA
Full-time

A leading global aviation organization seeks a Manager, Airport Solutions – Training Sales in Montreal to drive training sales strategies and foster client relationships in the aviation sector.The ... Show more

 • Promoted

Supervisor, Avionics

Skyservice Business AviationDorval, QC, CA
Full-time

Skyservice is the North American market leader in business aviation.Built on the key principles of safety and service excellence, we offer full-service support and expertise in aircraft management,... Show more

 • Promoted

Transportation Operations Supervisor

FHLB Des MoinesMontreal (administrative region), QC, CA
Full-time

Une entreprise de logistique à Montréal cherche un superviseur du transport pour gérer les opérations de livraison.Le candidat idéal aura un DEC en gestion et 3 à 5 ans d'expérience en supervision.... Show more

 • Promoted

Ground Services Attendant - ZWL - Rotational

Snowbird Aviation ServicesMontreal (administrative region), QC, CA
Permanent

Ground Services Attendant - ZWL - Rotational.Ground Services Attendant - ZWL - Rotational.Ground Services Attendant - ZWL - Rotational.Be among the first 25 applicants.Ground Services Attendant - Z... Show more

 • Promoted

Distribution Supervisor

Linde plcLongueuil, Montérégie, CA
Full-time

Posted on: 8/25/2026 - Apply before: 10/31/2026.A Distribution Supervisor plays a critical role in leading and supporting a team of drivers with a hands‑on leadership approach.This position require... Show more

 • Promoted

Cage Operations Supervisor at Playground

PlaygroundKahnawake, QC, CA
Full-time

Elevate your career as a Cage Operations Supervisor at Playground, a top gaming site near Montreal.Manage financial transactions, nurture team success, and enhance customer service.In this vital su... Show more

 • Promoted

Supervisor, Avionics

Skyservice Business Aviation Inc.Dorval, QC, CA
Full-time

Skyservice is the North American market leader in business aviation.Built on the key principles of safety and service excellence, we offer full‑service support and expertise in aircraft management,... Show more

 • Promoted

Customer Service Supervisor

Altis RecruitmentMontreal (administrative region), QC, CA
Full-time

Montreal, QC and Windsor, ON, Hybrid, 2 days on-site per week.Strong written and spoken communication skills in English required.Bilingualism in French and English is required for Montreal and cons... Show more

 • Promoted

Line Maintenance & Flight Dispatch Controller

I.M.P. Group International Inc.Montreal (administrative region), QC, CA
Full-time

A leading aviation service provider in Montreal is seeking a Line Maintenance Coordinator / Maintenance Controller (AME-MC) to ensure operational dispatch reliability and continued airworthiness.Re... Show more

 • Promoted

Lead Maintenance Supervisor at Amrize

AmrizeMontreal (administrative region), QC, CA
Full-time

Take a leadership role as a Maintenance Supervisor at Amrize, focusing on high-quality maintenance and safe operations in North America's construction projects.The Maintenance Supervisor is respons... Show more

 • Promoted

Superviseur - Réparation des composants (1er quart) / Team Leader - Component Repair (1st shift)

Rolls-RoyceMontreal (administrative region), QC, CA
Permanent

Team Leader - Component Repair.An interesting opportunity for a civil aviation component repair supervisor has arisen in our Montreal facilities.In this role, you will be responsible for managing a... Show more

 • Promoted

Flight Coordinator / Flight Dispatch

Coywolf Aviation LimitedMontreal (administrative region), QC, CA
Full-time

Remote / Hybrid based out of Brampton, ON (CNC3).Full-Time, Salary ($50,000-$80,000 based on experience level).Coywolf Aviation is a boutique aircraft management and charter company specializing in... Show more

 • Promoted

Logistics Supervisor for Weekend Shifts

BombardierDorval, QC, CA
Full-time

Take the lead in logistics at Bombardier, supervising weekend shifts at the Dorval Plant.This role emphasizes operational leadership and team engagement.As a Logistics Supervisor, you will report d... Show more

 • Promoted

Monitoring Station Specialist I Position

TELUSMontreal (administrative region), QC, CA
Full-time

Become a Monitoring Station Specialist I, where safeguarding our customers is a top priority.This role involves managing alarm responses and ensuring safety through efficient communication.As a Mon... Show more

 • Promoted

Montreal Facilities Manager - Operations & Vendor Oversight

Insight GlobalMontreal (administrative region), QC, CA
Full-time

A leading facilities management company in Montreal is looking for an experienced Facility Manager to oversee daily operations of a corporate office.This role requires strong experience in property... Show more

 • Promoted

Superviseur de flotte à temps plein chez Day & Ross

Day & RossMontreal (administrative region), QC, CA
Full-time

Soyez le Superviseur de la flotte à Montréal, QC, pour Day & Ross dans un rôle hybride.Vous serez chargé de superviser l'entretien des véhicules, garantissant leur conformité et leur disponibilité ... Show more

 • Promoted

Restaurant Supervisor: Elevate F&B in Downtown Hotel

Tidan LLCMontreal (administrative region), QC, CA
Full-time

A prominent hotel group in Montreal is looking for a Restaurant Supervisor to oversee food and beverage services, ensuring customer satisfaction, and managing daily operations.Applicants should hav... Show more

 • Promoted

Operations Supervisor

A.P. Moller - MaerskMontreal, Montreal (administrative region), CA
Full-time

Be among the first 25 applicants.Essential Duties and Responsibilities.Reviews inbound appointment log and open order report each day in order to plan work activities.Plans inbound and out bound sc... Show more