Billing and Warehousing Adnministrator - Fastfrate Group (Port Coquitlam)

Fastfrate Group is an equal opportunity employer committed to creating a diverse, inclusive, and accessible workplace. We welcome applications from women, visible minorities, Indigenous peoples, persons with disabilities, and all qualified individuals.
If you require an accommodation at any stage of the recruitment process, please contact us at [email protected] and we will work with you to meet your needs.Fastfrate Company Profile:
Fastfrate Group is one of North America’s largest privately owned transportation and logistics providers. Built on innovation, speed, and reliability, our national network connects major North American markets through seamless rail and road solutions, giving customers the strength of a full-service logistics partner.
From TL and LTL to drayage, warehousing, fulfillment, and final mile delivery, the Fastfrate Group provides true port-to-door solutions. Our integrated service model delivers seamless end-to-end transportation and logistics support designed to move business forward.

Being part of the Fastfrate Group offers meaningful career opportunities, professional growth, and the ability to contribute to a company that plays a vital role in keeping Canada moving.Why you’ll love working here:

• A workplace where you can learn, grow, and build your career
• A culture that encourages new ideas and continuous improvement
• Supportive leaders who provide guidance while giving you autonomy
• A team-focused environment
• A competitive total-rewards package, including group benefits and a company-sponsored retirement savings plan
• Support for professional memberships, training, and certifications

The Opportunity:
This is your chance to join a team where your work truly makes an impact. In this role, you will contribute directly to the success of our customers, our operations, and the Fastfrate Group as a whole. You’ll work in a supportive environment that values collaboration, problem-solving, and continuous learning.

Role Summary:
The Billing/Warehouse Administrator is responsible for supporting daily transportation and warehouse operations through accurate billing, reporting, payment processing, and administrative activities. This role plays a critical part in maintaining operational efficiency by coordinating warehouse documentation, managing customer inventory records, processing accounts payable and receivable transactions, and ensuring timely and accurate reporting. The successful candidate will provide professional customer service, maintain strong customer relationships, and ensure all administrative tasks, data entry, and paperwork are completed accurately and on time. This position requires strong organizational skills, attention to detail, and the ability to effectively manage multiple priorities in a fast-paced, high-volume environment while collaborating with both customers and internal teams.

Hours of Work:
Monday to Friday, 7:00am–3:00pm
Work Arrangement:
On-site
Position Type:
Union
Employment Status:
Permanent
Compensation:
Hourly Rate: $24.76/ Hour
Work Location & Environment:
1375 Kingsway Ave, Port Coquitlam, V3C 1S2
Office environment Key Accountabilities:
In this role, you will:

• Daily tracking and reporting
• Provide warehouse load tender/sort documents/emails to OPS
• Billing for LTL transload accounts
• Warehousing data/spreadsheets/updating customers’ inventory
• Processing payments for our cash collect accounts
• Accounts payable/receivable
• Ability to answer phone calls and emails in a professional and courteous manner
• Maintain positive customer relationships
• Filing/photocopying and printing

Qualifications
We’re looking for someone who brings:
Education & Experience:

• Previous administrative experience is a must
• Proficient computer skills including Microsoft office
• Excellent phone etiquette and communication skills
• Proficient in data entry

Skills & Attributes:

• Excellent organizational skills with the ability to multitask and prioritize workload
• Attention to detail and accuracy is a must
• Ability to manage high volumes of data
• Ability to manage demanding workloads and meet deadlines as required
• Ability to solve problems, be inquisitive and have passion to resolve issues with little supervision
• Ensures all paperwork and daily activities are completed accurately and on time
• Ability to maintain composure and work effectively in a fast-paced, high pressure, multi-tasked environment
• Reliable and dependable
• Have the desire to support all team members and be amenable to cross-train in all office activities

How To Apply:
If you’re interested in joining our team, please submit your application through our online career portal. We appreciate all applicants; however, only those selected for an interview will be contacted.
Disclaimer: We use some technology-based tools, which may include artificial intelligence (AI), to support application screening; however, all hiring decisions include human review.