Client Coordinator, Employee Benefits

HUB International is continuously GROWING, and we are looking for individuals with an ENTREPRENEURIAL mindset to join our team!

We offer stability, career development opportunities, and a strong teamworking environment. Whether you’re just starting out in insurance, or a seasoned veteran, HUB can take you to your next career goal.

We are Proud to Offer

• Competitive compensation
• Comprehensive tuition financing and career-related training and development
• Company matching RRSP contributions
• Customizable flexible benefits options for you and your family
• We promote work-life balance through flexible scheduling and hours
• A progressive employee assistance program through LifeWorks
• Mental and physical wellness initiatives
• HUB Cares: we are a company that gives back and is active in the community

The Opportunity

Our Employee Benefits Division is excited to welcome you into our client-focused culture. Join us with your years of group benefits experience as our next Senior Client Coordinator. Here’s your chance to refine and develop your client service and analytical skills as a Permanent Full Time Client Coordinator in our Employee Benefits Division.

This role will be based out of our Burnaby Still Creek Head Office.

Our Burnaby Still Creek location is our head office and is centrally located in the Willingdon Business Park. The office location is centrally located in the Willingdon Business Park near Brentwood Town Centre. This location is easily accessible by the Gilmore sky train station with many shops, restaurants and other amenities nearby.

Responsibilities:

• Actively support all admin functions on client accounts, as required
• Support with the organization of client meetings, events, and presentations
• Maintain accurate renewal calendars while communicating renewal timelines to Service Managers and Consultants
• Prepare client documents, including renewals, proposals, claims history and correspondence
• Prepare spreadsheets and requests for proposal to insurers
• Summarize all insurer proposals for Advisor and clients, using our qualitative and quantitative analysis templates
• Prepare sales presentations for Service Reps and Consultants
• Prepare and submit expense reports for Advisors
• Work with insurer websites to obtain client data for reports and presentations
• Support with claims handling and plan member setup
• Managing proper electronic filing of all client documentation (contracts, booklets, billings, renewals, etc.)
• Prepare mock premium billing statements for clients, as required
• Data entry into various HUB systems
• Preparing agendas and documents for team meetings
• Other duties as required

Skills, Characteristics & Qualifications

• Diploma in Business Administrative program or an equivalent combination of experience and education
• Life License Qualification Program (LLQP) and current Life License (Insurance Council of BC) is not required but would be an asset.
• 2-3 years’ experience in similar administrative roles
• Strong attention to detail
• Solid work ethic and a ‘can-do’ attitude
• Intermediate to advanced proficiency in Microsoft Office Suite, most importantly Excel
• Proven ability to work in a team environment as well as independently
• Exceptional organizational and time management skills
• Excellent communication both written and orally

Our Culture Starts with You

• We are looking for SELF-STARTERS with an ENTREPRENEURIAL mindset who will take OWNERSHIP of their business
• We want you to be INNOVATIVE and open to sharing your ideas
• You work with URGENCY while providing a high level of PROFESSIONAL SERVICE towards our customers, communities, & colleagues.
• You are a TEAM PLAYER who positively impact those around them; We MOTIVATE each other to GROW TOGETHER
• You work with a high degree of INTEGRITY and ACCOUNTABILITY

To find associated positions at our HUB simply search myHUBbc as a keyword in the search bar on our !

Department Account Management & ServiceRequired Experience: 1-2 years of relevant experienceRequired Travel: No Travel Required

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