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Store Manager - Bath & BeautyJRoss Recruiters • Alberta, BANFF
Store Manager - Bath & Beauty

Store Manager - Bath & Beauty

JRoss Recruiters • Alberta, BANFF
30+ days ago
Job type
  • Permanent
Job description

Description

  • Customer Service Excellence: Lead by example, consistently demonstrating high standards in customer service and sales aligned with the brand’s expectations.
  • Community Engagement: Build the local customer base by engaging with the community, seeking opportunities to increase brand awareness, and sharing the brand’s story and values.
  • Customer Satisfaction: Address concerns and complaints promptly, with a commitment to exceeding expectations.
  • Team Leadership: Inspire and motivate the store team, exemplifying and instilling core values in every interaction.
  • Employee Development: Coach, guide, and genuinely connect with the team, offering consistent and thoughtful feedback to promote growth.
  • Inventory Management: Ensure inventory accuracy, oversee stock replenishment, and maintain brand standards for quality and presentation on the sales floor.
  • Sustainable Practices: Lead sustainability initiatives, reinforcing the brand’s commitment to environmental responsibility.
  • Performance Metrics: Actively coach the team to meet revenue targets and performance metrics.

Requirements

Qualifications & Experience

  • Minimum of 4 years of experience in a retail management role, preferably within the wellness, natural products, or beauty sector
  • Proven track record of achieving sales targets and operational goals in a retail environment
  • Experience in team leadership, with demonstrated skills in coaching, development, and performance management
  • Strong understanding of inventory management, including stock control, accuracy, and merchandising standards
  • Familiarity with community engagement and customer loyalty-building techniques
  • Knowledge of sustainability practices and a passion for promoting environmentally responsible business practices

Skills & Competencies

  • Strong interpersonal and communication skills, able to connect with customers and team members authentically
  • Entrepreneurial spirit with a proactive approach to driving business results
  • Customer-focused mindset, with an ability to address concerns and enhance customer satisfaction
  • Ability to inspire and motivate a team, fostering a positive, inclusive work environment
  • Effective problem-solving skills, with the ability to make decisions confidently and handle challenges effectively
  • Proficiency with point-of-sale (POS) systems, inventory software, and basic computer applications

Personal Attributes

  • Passionate about natural products, sustainability, and environmental stewardship
  • Growth-oriented and adaptable, willing to embrace new challenges and initiatives
  • A positive attitude, bringing energy, humour, and kindness to the workplace
  • Willingness to “go above and beyond,” with a fearless approach to trying new ideas and improving store performance

Corporate Culture

If you’re a natural enthusiast with a hankering to work in a delightfully smelling, stay-on-your-toes environment and an inclusive workspace, please apply!

  • Significant product discounts and quarterly allowances
  • Subsidized group medical and dental benefits for you and your family
  • Profit sharing program
  • Generous paid annual vacation and personal days
  • Healthy lifestyle support through a yearly allowance
  • Access to a dedicated coach to help you optimize your potential
  • The opportunity to participate in organized activities
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Store Manager - Bath & Beauty • Alberta, BANFF

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