51646 - Orangeville - Temporary - 24-36 Months
Hiring Salary Range: $116,450.00-150,700.00 / year
Hydro One is proud to be the largest electricity transmission and distribution provider in Ontario, serving nearly 1.5 million customers. We have a long history in the industry with our roots dating back over 110 years to 1906. Since then, we have worked to grow and evolve to meet the changing needs of our customers and communities across Ontario. Today, we’re focused on providing exceptional customer service and ensuring we are building safe communities where we live, work and play.
It’s an exciting time to join the team at Hydro One!
Position Overview
The Customer Operations Manager (COM) is a senior leadership role responsible for managing a mobile crew of Design and Metering Services staff, including but not limited to Meter Readers, Meter Technicians, and Supervisors. This team is primarily dedicated to the deployment of Advanced Metering Infrastructure (AMI) 2.0 project meters across approximately 50 operations centers in the province. In addition, the team delivers a wide range of customer electrical services such as connections, upgrades, and emergency repairs. This job will require frequent travel throughout the province.
Key Responsibilities:
Leadership and Team Management
Safety, Compliance, and Training
Operational Performance and Accountability
Project and Resource Management
Stakeholder Engagement
Collaboration and Policy Development
Emergency Response
Customer Operations Manager • Orangeville, ON, CA
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