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Business System SpecialistPeople Store Staffing • Toronto, ON, Canada
Business System Specialist

Business System Specialist

People Store Staffing • Toronto, ON, Canada
22 days ago
Job type
  • Full-time
Job description

Our client is seeking a Business Systems & AI Specialist to serve as the organization's internal technology champion, bridging business operations, technology, and AI.

This role is ideal for someone who enjoys solving business problems through technology and driving operational improvements. You'll work across all departments to enhance business systems, develop reporting, automate processes, implement AI solutions, and support digital transformation initiatives.

Key Responsibilities

  • Serve as the internal resource for business systems, Microsoft 365, ERP, Power Platform, and reporting tools.
  • Act as the primary liaison between the business and external IT service providers.
  • Design and maintain dashboards using Power BI, SQL, and other reporting tools.
  • Identify opportunities to automate manual processes using Power Automate and other low‑code solutions.
  • Evaluate, implement, and promote AI tools such as Microsoft Copilot and ChatGPT to improve productivity.
  • Partner with department leaders to improve workflows and business processes.
  • Coordinate software implementations, licensing, and vendor relationships.
  • Train and support employees on business systems, reporting, automation, and AI technologies.
  • Maintain documentation, data quality, and technology governance standards.

Qualifications

  • 3-7 years of experience in Business Systems, Business Analysis, Data Analytics, IT, or a related field.
  • Experience with Power BI and data visualization.
  • Working knowledge of SQL and relational databases.
  • Experience with Microsoft Power Platform (Power Automate, Power Apps, Power BI) is an asset.
  • Familiarity with ERP systems.
  • Experience using AI tools such as ChatGPT, Microsoft Copilot, or similar platforms.
  • Excellent communication, analytical, and problem‑solving skills.
  • Strong organizational skills with the ability to manage multiple priorities.

Preferred Qualifications

  • ERP implementation or optimization experience
  • API integrations
  • SharePoint administration
  • Business process mapping
  • KPI development and data visualization
  • AI workflow design
  • Change management or technology adoption experience.

Why Join?

  • Work directly with executive leadership on business transformation initiatives.
  • Lead the adoption of modern AI, automation, and business intelligence tools.
  • Make a measurable impact across multiple departments.
  • Competitive compensation, benefits, and opportunities for professional growth.

Accessibility Statement

We are committed to creating an inclusive and accessible workplace. Accommodations are available throughout the recruitment process in accordance with the Accessibility for Ontarians with Disabilities Act (AODA). If you require accommodation at any stage, please let us know and we will work with you to meet your needs.

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Business System Specialist • Toronto, ON, Canada

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