Manager Maintenance Operations

Employment Type: Permanent
Contract Duration:

Why you will love working here

At IATA, we represent over 350 airlines worldwide, striving to makeaviation safer, smarter, more sustainable, and inclusive.

• Our Values are not just words on a page - they are the energy behind everything we do: ONE IATA - We collaborate across teams, TRUSTED - We do the right thing, INNOVATIVE - We make tomorrow better, INCLUSIVE - We embrace diverse perspectives.
• With over 30,000 courses available, we believe in continuous learning and support your growth in an ever-changing industry.
• Diversity, equity, and inclusion are our priorities. We are certified by the Equal Salary Foundation, offering equal pay and family-friendly policies.
• We encourage community involvement through volunteering and strive to make tomorrow better for aviation and our communities. We offer time off so you can support causes important to you.
• We promote work-life balance with flexible work options, including remote and hybrid work, a generous 'work from abroad' policy, and you get your birthday off!

About the team you are joining

The team is responsible for the development of Industry advocacy solutions, the roll-out of global standards policies and initiatives related to aircraft Technical Operations and Supply Chain.
You will report to the Head, Aviation Supply Chain and you will drive maintenance-related initiatives and industry engagement advocacy activities supporting airline operational excellence, reliability and efficiency with a focus on aircraft and equipment maintenance operations.

What your day would be like

•Develop and steer aircraft maintenance operations advocacy programs, working groups, taskforces and industry initiatives delivering value to airline members.
• Provide subject matter expertise in technical operations such as aircraft and equipment maintenance, engineering, maintenance planning, predictive maintenance, operational excellence, maintenance workforce capability initiatives, etc..
• Develop guidance materials, position papers and industry best practices related to aircraft and equipment maintenance operations. Contribute to the continuous development of the IATA MRO SmartHub to deliver new platform features to help airlines with maintenance operations.
• Support the department’s advocacy activities with ICAO, Regulators and industry associations on maintenance, regulatory and aircraft operational matters.
• Represent the department at industry forums, workshops, conferences, and stakeholder meetings involving Airlines, MROs, Lessors, Regulators and OEMs. Actively contribute to the organisation of IATA technical symposiums, development of technical webinars.
• Drive maintenance performance improvement projects using operational data, analytics and industry benchmarking. Support training program opportunities and new operations initiatives benefiting airline members.
• Support and provide expertise to other stakeholders’ departments to develop the aircraft maintenance ecosystem within IATA, such as Flight Ops, Fuel team, Consultancy, Training, Technical Publications, Events, Strategic Partners.
• Provide support to the team on organizational priorities and special assignments.

We would love to hear from you if

You have the following core competencies: aircraft maintenance operations, project/program management, operational excellence, industry engagement and advocacy, and data development programs. Additionally, you have:
• Bachelor’s Degree, qualifications and field experience as a B1/B2 licensed aircraft engineer or A&P equivalent, with a track record in aircraft maintenance management, development and implementation of strategic operations transformation projects.
• A multidisciplinary profile with a minimum of 15 years of experience including airline engineering and aircraft maintenance, and work experience at a MRO, Lessor and/or an OEM organization in operational efficiency programs.
• Extensive field practice and expertise in aviation regulatory frameworks (Part 145 / Part 21 / Part 66 – 65.) from EASA / FAA and other national Authorities.
• Strong track record in delivering operational performance transformation using Power BI and data analytics for operational efficiency improvements. Expertise in leveraging data from airline Maintenance Information Systems (MIS) to develop strategic dashboards for operational transformation.
• Recognized stakeholder management skills with the ability to influence and collaborate across diverse organizations and cultures.
• Successful track record in organizing and delivering Industry Workshops and Conferences,
• Excellent presentation and written communication skills in English.
• Strong team player and collaborative mindset.

Travel Required: Y: 10%

Learn more about IATA’s role in the industry, our benefits, and the team at . We are looking forward to hearing from you!