Manager, Solutions Engineering

Job Title:

Manager, Solutions Engineering

Reports to:

Director, SIS Technical Operations

Based in:

Ottawa, ON

Term:

Full Time

About Nanometrics:

With 40 years of seismic technology and industry application experience, we are a global, award-winning company providing monitoring solutions and equipment for studying artificial and natural seismicity. From mission-critical seismic arrays, tsunami and early earthquake warning systems in over 90 countries across the globe to induce seismicity monitoring in the energy sector. We specialize in full-service, integrated solutions for studying artificial and natural seismicity, including turnkey seismic networks, industry-leading precision instrumentation, complete data processing, analysis services, and software applications.

At Nanometrics, we proudly cultivate a culture of innovation, collaboration, and excellence, driving a global impact with cutting-edge technology, all while upholding our core values: mission-driven focus, customer obsession, intentional innovation, and unwavering commitment to excellence.

About the role:

The Manager, Solutions Engineering is a high-impact leadership role responsible for technical aspects of the pre-sales customer lifecycle. This individual will oversee the development of customer solutions, winning technical proposals, and engineering oversight of products that support our core instrumentation product. Beyond technical solutions, this role is also a key driver of understanding customer requirements and translating them into actionable insights for the rest of the organization.

Responsibilities:

• Provide technical direction and systems design leadership within the Seismic Instruments and Systems Business Unit

• Maintain high level contacts with existing and potential customers and develop strong connections, driving customer engagement with key decision makers

• Assist in the high-level management of complex development projects via feature definition and prioritization

• Collaborate with Sales, Manufacturing, Product Management, Service Delivery and R&D to improve our products, services and operations

• Develop and maintain key metrics and analyses to improve business performance (e.g. bookings, technical win-rate)

• Lead technical aspects of proposal support and supporting materials

• Approximately 20% travel may be required in this position

• Other duties as required.

Requirements:

• Education: Bachelor’s of Engineering in Electrical, Mechanical or Software Engineering, or related field. A master's level degree is an asset.

• Experience: 5+ years in Technical Operations, Applications Engineering, or Engineering Development, preferably in a hardware/software technical environment. 2+ years in technical leadership position.

• Operational Skills: Proven track record of managing complex project timelines and competing priorities.

• Analytical Skills: Proficiency in work management systems (e.g., Jira, Smartsheet) and data visualization tools to track and report on KPIs and Key Results.

• Leadership: Strong communication skills with the demonstrated ability to bridge the gap between technical teams and external and internal stakeholders.

Assets:

• Experience in converting complex technical problem into executable solutions

• Previous experience in a formal pre-sales, technical sales, or consultative engineering role where you directly influenced buying decisions.

• A track record of mentoring junior engineers or scaling technical processes within an engineering operations team.

• Direct experience and/or certification demonstrating ability in managing complex, multi-stakeholder projects.

• Experience in Seismology, Geophysics or related fields.

Why Nanometrics?

• Global Leader: Join a Canada's Best Managed Companies Platinum Club winner and a global leader in seismic solutions.

• Work that Matters: Be part of a company committed to sustainable growth while making a global impact with work that is essential now and in the future.

• Flexible Hybrid Work: Benefit from a flexible hybrid model (3 days in-office minimum: Tuesday, Wednesday, Thursday).

• Generous Time Off: Start with a minimum of 3 weeks vacation, plus paid sick days and a company-wide holiday shutdown.

• Day-One Benefits Coverage: Company-paid Health & Dental Benefits start from day one.

• Wellness Support: Utilize a Health Spending & Wellness Account, which can be used for a wide variety of services (e.g., gym memberships, personal trainers, recreational activity fees etc.)

• Financial Future: Benefit from an RRSP contribution matching program, a new TFSA option, and a company-wide corporate bonus program with a history of consistent payment.

• Collaborate with the Best: Work and learn alongside high-performing teams and some of the industry's top minds.

• Grow your career with us: We invest in your development through ongoing learning opportunities, including unlimited access to Udemy Business.

• Passionate & Fun Team: Enjoy a passionate team culture with regular social activities (e.g., Summer & Holiday Events).

Salary Information:

The expected salary range for this position is $120,000 to $150,000, plus a corporate discretionary bonus. The determination of an applicant’s base salary within this range is based on the individual’s skills, competencies, and experience for the position.

Please note: This job posting is for an existing vacancy with Nanometrics. As part of our commitment to a comprehensive and unbiased hiring process, we may employ artificial intelligence (AI) to help us analyze applications and identify qualified candidates. This use of AI is intended to support, not replace, human decision-making.