Join RB Global as a Collections Account Leader, focusing on managing outstanding balances effectively. This position demands excellent communication and problem-solving skills in handling various accounts. In this role, you'll utilize 5+ years of collections experience to improve operational efficiency within RB Global’s corporate team. Responsibilities include early-stage collections on both commercial and some consumer accounts, prioritizing collections, and recommending process enhancements. Bilingual capabilities in French and English will be beneficial in customer communications. Key Responsibilities: • Conduct early-stage collections on commercial accounts • Identify process gaps and suggest improvements • Negotiate terms with customers on payments • Track and analyze work queue outcomes • Collaborate on resolving operational issues Requirements: • 5 years of collections experience a must • Strong verbal and written communication skills • Self-motivated with problem-solving abilities • Proficiency in Excel for reporting • French language skills required Utilize your collections skills to drive positive customer interactions at RB Global. #J-18808-Ljbffr
RB Global Collections Account Leader • Burnaby, Metro Vancouver Regional District, Canada
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