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Senior Technical Product Manager- ServiceNowJobtailor • Calgary, AB, Canada
Senior Technical Product Manager- ServiceNow

Senior Technical Product Manager- ServiceNow

Jobtailor • Calgary, AB, Canada
26 days ago
Job type
  • Full-time
Job description

Responsibilities

  • Act as Sr Technical Product Manager for specific value chain roadmap initiatives, defining vision, scope, and priorities
  • Provide business & technical leadership and consulting on infrastructure and service management solutions
  • Lead roadmap execution: streamline processes, optimize workflows, and maximize ServiceNow and adjacent systems and align to desired business outcomes
  • Build strong, trusted relationships with stakeholders across TELUS Business Solutions
  • Guide business case development and provide input on roadmap priorities
  • Mentor and collaborate with team members, supporting their growth and success
  • Deliver clear and regular status updates, highlighting risks and mitigation plans

Requirements

  • Proven experience leading complex transformation projects with a track record of high-quality delivery
  • Deep knowledge of ServiceNow and/or Netcracker (current capabilities, roadmap, and industry trends)
  • Strong technical expertise in at least one domain: operating systems, cloud applications, databases, or networks
  • Excellent planning, analysis, and problem-solving skills
  • Financial acumen: ability to build business cases that balance benefits, costs, and ROI
  • Familiarity with Agile (SAFe), Waterfall, DevOps, and tools such as JIRA, ServiceNow, Kanban, and Scrum
  • Strong collaboration skills
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Senior Technical Product Manager- ServiceNow • Calgary, AB, Canada

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