Talent.com
Ritchie Bros.
Collections Account Manager- 12 Month Contract - Bilingual (French/English Speaking)Ritchie Bros. • Burnaby, Metro Vancouver Regional District, Canada
No longer accepting applications
Collections Account Manager- 12 Month Contract - Bilingual (French/English Speaking)

Collections Account Manager- 12 Month Contract - Bilingual (French/English Speaking)

Ritchie Bros. • Burnaby, Metro Vancouver Regional District, Canada
30+ days ago
Job type
  • Temporary
Job description

About Us

RB Global (NYSE: RBA) (TSX: RBA) is a leading, omnichannel marketplace that provides value-added insights, services and transaction solutions for buyers and sellers of commercial assets and vehicles worldwide. Through its auction sites in 13 countries and digital platform, RB Global serves customers in more than 170 countries across a variety of asset classes, including automotive, commercial transportation, construction, government surplus, lifting and material handling, energy, mining and agriculture.

About The Team

As a global company, our corporate teams support billions of dollars in equipment sales every year.

About the team - Corporate

In joining our corporate services teams, you will be ensuring the business runs smoothly in your respective verticals and supporting the overall business to achieve our core objectives. Every day your work will make a difference in the way we run our business and in the way customers interact with us.

Job Description

The Collections Account Manager is responsible for collecting outstanding balances on various Ritchie Brothers platforms, and monitoring and providing timely and effective resolutions to outstanding accounts.

Responsibilities

  • Responsible for the early-stage collections on majority commercial and some consumer accounts
  • Prioritizes collections of accounts within team
  • Identifies process gaps and recommends solutions for improvements
  • Problem solves a solution for early defaults and collapses and presents to management
  • Responsible for reducing the collapse rate
  • Track and report (excel and qualitative feedback) on work queue results
  • Controls the negotiation with customers on payment timelines, partial payments, default fees, etc
  • Responsible for operational issues
  • Performs other duties as assigned

Qualifications

  • 5 years of collections experience in auto loans, commercial collections, and financial institutions portfolios
  • Self-motivated individual with initiative and flair for identifying process gaps or opportunities for improvement
  • Strong communication skills – listening to customers and understanding their situation
  • Excellent phone etiquette
  • Strong written communication through email
  • Excellent questioning and probing skills
  • Bilingual (French Speaking)

#J-18808-Ljbffr

Create a job alert for this search

Collections Account Manager- 12 Month Contract - Bilingual (French/English Speaking) • Burnaby, Metro Vancouver Regional District, Canada

Similar jobs

Account Manager

Transoft Solutions Inc.Vancouver, Metro Vancouver Regional District, CA
Full-time

Do you want to make a difference within the global transportation planning and design community? With offices around the world, Transoft Solutions is an international leader in the development of i... Show more

 • Promoted

TLD Account Manager Role

TLD Computers - A Division of London Drugs LimitedRichmond, Metro Vancouver Regional District, CA
Full-time

Can you drive technology solutions? TLD in Richmond, BC is hiring an Account Manager to engage in B2B sales and develop strong client relationships.As part of London Drugs, TLD specializes in provi... Show more

 • Promoted

Account Manager - Healthcare

COIVancouver, Metro Vancouver Regional District, CA
Full-time +1

We believe in the power of diversity and the power of teamwork.We need both collaborative and individual responsibility to organize effectively around our customer's problems.Reporting into the Dir... Show more

 • Promoted

Hybrid Junior Account Manager — Growth in Energy Sales

Hitachi EnergyRichmond, Metro Vancouver Regional District, CA
Full-time

A global technology company is seeking an early-career Junior Account Manager in Richmond, BC.Responsibilities include fostering relationships with strategic customers and executing account plans.I... Show more

 • Promoted

Account Manager II

Axis InsuranceVancouver, Metro Vancouver Regional District, Canada
Full-time

The Axis Insurance Group dares to be Elite.We strive to be the best in our industry, helping people protect what matters most to them.We push ourselves, and one another, to be more than we were the... Show more

 • Promoted

Account Managerv

CollaberaVancouver, Metro Vancouver Regional District, Canada
Permanent

Established in 1991, Collabera has been a leader in IT staffing for over 22 years and is one of the largest diversity IT staffing firms in the industry.As a half a billion dollar IT company, with m... Show more

 • Promoted

Field Account Manager: Client Relationships & Service Delivery

City WideVancouver, Metro Vancouver Regional District, CA
Full-time

A leading building maintenance firm in Metro Vancouver is seeking an Account Representative / Account Manager to manage and grow client accounts.The role involves building strong relationships with... Show more

 • Promoted

Account Manager (6 Month FTC)

Dept Holding B.V.Vancouver, Metro Vancouver Regional District, CA
Temporary

This is a 6 month fixed term employee contract initially, with a likelihood of extension.DEPT® is a Growth Invention company built to help the world’s most ambitious brands grow faster.Operating at... Show more

 • Promoted

Remote Debt Collection Specialist

No Accent CallersVancouver, Metro Vancouver Regional District, CA
Remote
Full-time

Get AI-powered advice on this job and more exclusive features.Job Title: Remote Debt Collection Specialis.Compensation: $3,000/month + Performance Bonuses.No Accent Callers – A high-performance cal... Show more

 • Promoted

Payments Contract Manager - Onboarding & Compliance(Remote)

VeemVancouver, Metro Vancouver Regional District, CA
Remote
Full-time

A leading fintech company is looking for an experienced Contract Manager to support their Payments Compliance program while onboarding partners.This remote role requires expertise in payments compl... Show more

 • Promoted

Account Manager, Commercial Insurance

Reliance Insurance AgenciesBurnaby, Metro Vancouver Regional District, CA
Full-time

Be among the first 25 applicants.Reliance Insurance Agencies provided pay range.This range is provided by Reliance Insurance Agencies.Your actual pay will be based on your skills and experience — t... Show more

 • Promoted

Client Experience Manager - 12 Month Contract

Raymond James Ltd.Vancouver, Metro Vancouver Regional District, Canada
Full-time +1

At Raymond James, we develop, we collaborate, we decide, we deliver, and we improve together.Canada’s leading independent investment dealers offering high quality investment products and services t... Show more

 • Promoted

Account Manager

SeequentVancouver, Metro Vancouver Regional District, CA
Temporary

At Seequent, we help organisations to understand the underground, giving the confidence to make better decisions faster.We build world-leading technology that is at the forefront of Earth sciences,... Show more

 • Promoted

Account Manager

EZ2 Automate Inc.Vancouver, Metro Vancouver Regional District, CA
Full-time

In this role, you will be reporting to the operations manager, and help support dealership clients with warranty claim submissions, audits, and issue resolution while working closely with internal ... Show more

 • Promoted

Remote Project Manager: Collections Experience Lead

Iris Software Inc.Vancouver, Metro Vancouver Regional District, CA
Remote
Full-time

A leading financial services provider is looking for a Project Manager (Collections Experience) for a remote, long-term contract.The ideal candidate will have strong technical project management sk... Show more

 • Promoted

Account Growth Manager - Uncapped Commission & Training

TEEMA Solutions GroupVancouver, Metro Vancouver Regional District, CA
Full-time

A leading sales and solutions provider in Vancouver is seeking individuals to join their team.This role offers high earning potential through sales commissions and includes responsibilities like ma... Show more

 • Promoted

Manager, Accounts Payable

Global RelayVancouver, Metro Vancouver Regional District, Canada
Full-time

For over 25 years, Global Relay has set the standard in enterprise information archiving with industry‑leading cloud archiving, surveillance, eDiscovery, and analytics solutions.We securely capture... Show more

 • Promoted

Remote Accounts Payable Manager – Lead Team (Contract)

Rubicon PathVancouver, Metro Vancouver Regional District, CA
Remote
Full-time

A financial services company is seeking an Account Payable Manager for a remote contract role in Toronto.The ideal candidate will have experience managing an accounts payable team, processing daily... Show more

 • Promoted

Account Manager

DULCEDO ManagementVancouver, Metro Vancouver Regional District, CA
Full-time

We use AI tools to support parts of the hiring process, but final hiring decisions are made by humans.For more details on data processing, please contact us.We’re looking for an Account Manager to ... Show more

 • Promoted

Account Manager - Contract Sales

Schindler Elevator Corporation (Canada)Burnaby, Metro Vancouver Regional District, Canada
Full-time

Account Manager - Portfolio Sales.Schindler Elevator Corporation (Canada).Our elevators, escalators, and moving walks safely transport more than two billion of us up and down buildings and across t... Show more