Senior Technical Product Owner

Technical Product Owner

Shape the Future of Wealth Technology at Manulife

Are you passionate about delivering innovative technology solutions that create meaningful business impact? We are looking for a Technical Product Owner with a strong background in Wealth Management and Business Systems Analysis to join our Canada Wealth Technology team.

Responsibilities

• Partner with business stakeholders to understand priorities, define requirements, and translate them into actionable user stories and acceptance criteria.
• Own and prioritize the product backlog, ensuring alignment with business and technology goals.
• Leverage your Business Systems Analyst experience to analyze processes, identify opportunities, and recommend innovative solutions.
• Collaborate with cross‑functional teams to deliver high‑quality technology solutions within Agile frameworks.
• Manage risks, dependencies, and delivery challenges while maintaining strong stakeholder communication.
• Review business and technical requirements, solution designs, test strategies, and implementation plans to ensure successful delivery.
• Support production releases, incident management, and continuous improvement initiatives.
• Utilize modern tools, including AI‑enabled technologies, to improve efficiency and delivery outcomes.

Qualifications

• 5+ years of experience in Technology Delivery, Product Ownership, Business Systems Analysis, or related roles.
• Strong understanding of the Canadian Wealth Management industry, including business processes, products, and regulatory considerations.
• Proven experience gathering and documenting business and system requirements.
• Demonstrated ability to bridge business and technology teams and influence stakeholders without direct authority.
• Hands‑on experience working within Agile environments, including backlog management, sprint planning, and user story development.
• Strong analytical, problem‑solving, and communication skills.
• Experience with Jira, Confluence, and modern delivery tools.
• Exposure to cloud technologies, APIs, integrations, and digital platforms is an asset.
• Experience leveraging AI tools such as Copilot or ChatGPT to enhance productivity and delivery effectiveness.

Preferred Qualifications

• Knowledge of SAML authentication, identity management, and application session integration.
• Knowledge of data privacy, governance, or compliance frameworks relevant to our industry.
• Knowledge of CI/CD, DevSecOps, and system architecture concepts.
• Experience with workflow automation and integration tools (e.g., Power Automate).
• Understanding of API concepts, documentation and testing tools.
• SAFe or Agile certifications (e.g., SAFe RTE, SAFe Agilist, Scrum Master) are considered an asset.

Benefits

• Work on strategic initiatives that shape the future of Wealth Technology.
• Collaborate with talented teams in a supportive and innovative environment.
• Gain exposure to modern technologies, Agile practices, and digital transformation initiatives.
• Build a meaningful career with a global leader committed to helping people make decisions easier and lives better.

If you're a collaborative Technical Product Owner with a Wealth Management background and the analytical mindset of a Business Systems Analyst, we'd love to hear from you. Apply today and help us deliver the next generation of wealth solutions.

Location & Compensation

Location: Waterloo, Ontario

Working Arrangement: Hybrid

Salary range: $86,100.00 CAD — $136,100.00 CAD

Employees also have the opportunity to participate in incentive programs and earn incentive compensation tied to business and individual performance.

Manulife offers eligible employees a wide array of customizable benefits, including health, dental, mental health, vision, short‑ and long‑term disability, life and AD&D insurance coverage, adoption/surrogacy and wellness benefits, and employee/family assistance plans. We also offer eligible employees various retirement savings plans (including pension and a global share ownership plan with employer matching contributions) and financial education and counseling resources. Our generous paid time off program in Canada includes holidays, vacation, personal, and sick days, and we offer the full range of statutory leaves of absence. If you are applying for this role in the U.S., please contact hr@manulife.com for more information about U.S.-specific paid time off provisions.

We use data and analytics technologies, such as artificial intelligence (AI), and automated processing tools, to analyze and process the information you provide to us or third parties in the application process. For more information, please refer to our personal information collection statement.

Manulife is an Equal Opportunity Employer. At Manulife/John Hancock, we embrace our diversity and are committed to fair recruitment, retention, advancement and compensation, and we administer all of our practices and programs without discrimination on the basis of race, ancestry, place of origin, colour, ethnic origin, citizenship, religion or religious beliefs, creed, sex (including pregnancy and pregnancy‑related conditions), sexual orientation, genetic characteristics, veteran status, gender identity, gender expression, age, marital status, family status, disability, or any other ground protected by applicable law.

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