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Flight Centre Travel Group Canada
Flight Centre - Human Resources Business Partner / Employee Relations, Lvl II - Toronto, CanadaFlight Centre Travel Group Canada • Toronto, ON, Canada
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Flight Centre - Human Resources Business Partner / Employee Relations, Lvl II - Toronto, Canada

Flight Centre - Human Resources Business Partner / Employee Relations, Lvl II - Toronto, Canada

Flight Centre Travel Group Canada • Toronto, ON, Canada
30+ days ago
Job type
  • Full-time
Job description

Flight Centre – Human Resources Business Partner / Employee Relations, Lvl II

Location: Toronto, Canada

About The Opportunity

We’re seeking an experienced HR professional to serve as a lead HR Business Partner for Flight Centre Canada. The role focuses on employee relations, strategic HR support, and fostering a fair, consistent workplace culture.

Key Responsibilities

  • Serve as a trusted advisor to leaders, providing guidance on people matters, policy compliance, and performance management.
  • Manage a high‑volume employee relations caseload: intake, investigation, documentation, resolution, and trend analysis.
  • Conduct impartial investigations, including planning, interviewing, fact‑gathering, reporting, and closing.
  • Coach managers on progressive discipline, performance improvement, and difficult conversations.
  • Assist with the rollout and adoption of Workday HRIS, including training and data maintenance.
  • Support HR operations: policy updates, process improvements, and broader HR programs such as compensation, benefits, and leadership development.
  • Collaborate on change management initiatives and ensure HR practices meet provincial requirements.
  • Promote a safe, inclusive, and accessible work environment for all employees.

Experience & Qualifications

  • 3–6 years of progressive HR experience with strong knowledge of policies, procedures, and best practices.
  • 2–4 years of direct experience in employee relations, investigations, performance management, and leader coaching.
  • Demonstrated ability to manage sensitive and complex people matters with discretion and sound judgment.
  • Excellent written, verbal, and reporting skills with strong attention to detail.
  • Influential, collaborative, and able to partner with stakeholders at all levels.
  • Balance tactical HR delivery with strategic thinking; resilient and adaptable in ambiguity.
  • French language skills preferred but not required.

Benefits

  • Generous paid time off and travel perks/discounts.
  • Health & Wellness Programs and Employee Financial Wellness Services.
  • Group benefits: extended health care, dental and vision, gender‑affirming care, fertility care.
  • Insurance: life, AD&D, critical illness, long‑term disability.
  • Employee Assistance Program, RRSP/RPP with matching.
  • Tuition Reimbursement Program and Employee Share Plan.
  • Global career opportunities across a network of brands and businesses.

We welcome applications from candidates with diverse experiences.

We are committed to providing a barrier‑free pathway throughout our recruitment process. Please advise us about accommodation needs at any point by contacting our Recruitment Team at fccareers@flightcentre.ca.

Applications close on 17 Jul 2026 Eastern Daylight Time.

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Flight Centre - Human Resources Business Partner / Employee Relations, Lvl II - Toronto, Canada • Toronto, ON, Canada

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