Fleet Maintenance - Truck Shop Manager

Job Description

Shift: Monday‑Friday, 6:30 am–3:30 pm

SUMMARY

The Truck Shop Manager plays a key role in the planning and overseeing of truck shop operations at their designated terminal and/or shift to ensure repairs are completed accurately, efficiently, and cost‑effectively on all shifts. The Manager will supervise technicians, communicate with third‑party support vendors, set priorities for task assignments, and respond to driver requests for roadside support.

PRIMARY RESPONSIBILITIES

• Supervise all truck shop operations and personnel, inclusive of Truck Mechanics, Lube Technicians, Apprentices, Shop Laborers, and Shop Foremen.
• Ensure personnel receive necessary training and have the competencies to complete their job. Delegate work to employees.
• Responsible for performance management, hiring, progressive discipline, engaging employees, answering employee questions and concerns, and seek the support of human resources as required.
• Ensure all Health and Safety policies, programs, and guidelines are followed and ensure the safety of all employees in the shop.
• Plan preventative maintenance checks and safety inspections to equipment.
• Monitor and manage the Truck Apprenticeship program and employee progress as required.
• Ensure compliance with company standards for quality, cost control, waste reduction, safety, and vehicle availability.
• Schedule and plan shifts for staff as required. Ensure staff requirements are met during vacation time, sick leave, stat holidays, etc.
• Repair equipment and road test when required.
• Analyze, diagnose problems, and make decisions on repairs. Decision on major repairs are to be done in conjunction with the Corporate Fleet Director & Shop Manager.
• Review all electronic repair orders according to Company Standard Operating Procedures.
• Work in conjunction with the Reefer Shop Supervisor and Trailer Shop Supervisor, if applicable, to ensure appropriate personnel are available to cover all aspects of fleet maintenance.
• Work in co‑operation with operations to ensure equipment availability.
• Co‑operate with any administrative requests for information.
• Address Occupational Health and Safety issues as related to the Truck Shop.
• Support and advise other terminal shops as required.
• Sign off on motor vehicle safeties as required. Ensure all documents are completed to ministry standards.
• All other duties as assigned.

REQUIREMENTS/QUALIFICATIONS

• Must be an active member of the College of Trades.
• Proven supervisory skills established through previous supervisory experience.
• Experience working with an automated fleet maintenance system, maintenance cost analyses, and mechanic labour standards.
• Minimum 8 years of experience with heavy trucks.
• Computer skills (e.g. automated work order system, fleet maintenance costing, spreadsheets, etc.) and ability to look at future automated shop programs.
• Effective leadership skills, with a strong focus on quality, cost‑effective fleet maintenance.
• Proven mechanical abilities with a strong working knowledge of mechanical application and repair techniques.
• Strong attention to detail.
• Knowledge of maintaining costs as it relates to operational profitability.
• Strong ability to implement continuous improvement.
• Organizational skills including planning and scheduling skills.
• Quality decision‑making skills and ability to use good judgement.
• Positive attitude with proven people skills. Ability to be fair but firm with shop staff, drivers and any outside vendors.
• Excellent communication skills, verbally and written. Ability to provide positive feedback and constructive criticism.
• Proven time management skills and ability to communicate with mechanics regarding fair labour standards on jobs.

WORKING CONDITIONS

• Position may be required to fill in when and where necessary, depending on the needs of the business.
• Position will be exposed to indoor and outdoor environments and may be subject to conditions such as: dirt, fumes, heavy machinery, fluctuating temperatures, and wet conditions.

Your Cool Work Perks

Benefits available from day 1

• Company paid health insurance plans (health, prescription, dental and vision)
• Long‑term disability insurance
• Employee & Family Assistance Program (EFAP)
• Enjoy $1600 in massage therapy benefits
• TFSA and RRSP savings plans with company match contributions (available after 3 months)
• Profit‑sharing opportunity
• Uniform and annual tool allowance for apprentice and mechanic technicians
• Corporate discounts with Josslin Insurance and Goodlife Fitness
• Educational assistance up to 50%, with specific training required by The Erb Group paid in full
• Community and philanthropy opportunities
• Employee engagement events (Good Cheer Club, summer BBQs, prizes, food trucks, employee recognition programs)

The Erb Group is an equal opportunity employer and is committed to providing an inclusive and barrier‑free work environment, including all stages of the hiring process. If you require accommodation, please contact recruiting@erbgroup.com or call 1‑800‑461‑5299. All information received in relation to accommodation will be kept confidential.

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