Parking Lot Attendant - Eastern Health Sciences Centre

Overview

Not all parking management companies are the same. Concord Parking is unique, and our approach is changing how leading organizations make the most of their parking assets. We’ve grown rapidly as a result of delivering technology and innovation not previously offered by traditional parking companies. Our focus is on providing clients with specialized parking management services that:

• Enhance the customer parking experience

• Utilize the best in industry technology

• Maximize revenue and return on parking assets

• Provide clients with highly skilled and motivated personnel

Concord Parking offers a great working environment and the most development opportunities of any parking enforcement company in the country. As a part of the Paladin Security Group, we have a coast-to-coast reputation as an Employer of Choice. We have been selected as a Best Place to Work by Glassdoor and are the only security firm ever recognized as one of Canada’s Best Managed Companies. We are committed to offering the best employment and career development opportunities in the industry because we want the very best and brightest people our industry has to offer.

Job Skills / Requirements

Concord Parking is looking for a parking lot attendant with great customer service skills to join the team!

Starting Wage: $16.60

Reporting to the Management Team, this position will rotate between 3 different parking lot sites and requires reliable personal transportation. Parking Lot Attendants play a crucial role in ensuring smooth operations within the parking facility ensuring all parking site regulations are followed while maintaining a courteous and professional relationship with customers, vendors, co-workers, supervisors and/or managers. This position involves customer service, managing payments/cash, managing incoming and outgoing vehicles, and assisting the public and staff members with parking-related inquiries.

Responsibilities and Deliverables:

• Provide Superior Customer Service.
• Greeting customers and providing information regarding available parking spaces.
• Assist customers in the use of automated parking equipment, recognizing and respecting the individual needs of each customer.
• Processing payments for parking, answering questions, and providing directions.
• Assist with traffic spotting and traffic flow by directing incoming vehicles to available parking locations, ensuring orderly and efficient parking.
• Completing minor equipment repairs as required, and minimizing any downtime to parking operation.
• Accurately complete all required reports and/or paperwork for each shift, such as Incident Reports and Cashier Reports
• Cleaning workspaces and parking equipment frequently.
• Actively identify and report any issues with equipment to the supervisor.
• Patrol parking lots and issue notices for infractions as required.
• Setting up and taking down mobile signs.
• Build positive relationships with customers.
• Note the nature of complaints received by customers, and actively help develop and suggest solutions.
• Communicate verbally with customers and clients in English.
• Performs other duties as requested by the Management Team.

Required Qualifications and Competencies:

• Minimum of 1 year of customer service experience preferred.
• Class 5 Drivers Licence and clean driving abstract (asset)
• Excellent interpersonal skills, including a positive attitude, poise and diplomacy.
• Good communication skills, both verbal and written.
• Strong work ethic and commitment to customer service.
• Ability to work with a team.
• Reliable personal transportation.
• The ability to walk or stand for long periods of time.
• The ability to work outdoors in all weather conditions.

Start Date: ASAP

8 hour shifts between the hours of 0700 - 2330

Additional Information / Benefits

We thank all applicants for their interest; however, only those applicants that are short listed will be contacted for an interview.

Benefits: Medical Insurance, Life Insurance, Dental Insurance

This job reports to the Branch Manager & Supervisors

This is a Full-Time position 1st Shift, 2nd Shift, Weekends.

Travel is not required

Number of Openings for this position: 1