Talent.com
Homewood Health
Clinical Manager, Crisis Management ServicesHomewood Health • Guelph, ON, CA
Clinical Manager, Crisis Management Services

Clinical Manager, Crisis Management Services

Homewood Health • Guelph, ON, CA
30+ days ago
Job type
  • Full-time
Job description

You will lead and support a network of clinicians, ensure high-quality service delivery, contribute to program development, and support national crisis response coverage, including after-hours operations. In this role you will report to the CMS Clinical Manager and Team Lead.

What You'll Be Doing

  • Lead, coach, and support clinicians and associates across the assigned region.
  • Oversee the delivery, quality, and performance of Crisis Management Services (CMS).
  • Recruit, onboard, train, and provide clinical consultation to network clinicians.
  • Manage regional clinical resources and respond to customer and operational needs.
  • Collaborate with leadership on strategy, program development, and service improvements.
  • Ensure services meet quality, accreditation, client satisfaction, and financial objectives.
  • Participate in on-call rotation and provide expertise in crisis intervention, trauma-informed care, and case management.

What We're Looking For

  • Master’s Degree in Social work, Counselling, or Psychology, with professional registration.
  • Minimum 5 years of clinical counselling experience in crisis and trauma and 1 year in a supervisory or management role.
  • Expertise in crisis management, trauma-informed care, quality assurance, and clinical service delivery.
  • Experience ensuring compliance with professional, legal, ethical, and accreditation standards.
  • Strong leadership, communication, presentation, organizational, and stakeholder management skills.
  • Proficiency with Microsoft Office (Word, Excel, and PowerPoint).
  • Proven ability to drive service excellence, accountability, and continuous improvement.
  • French fluency is strongly preferred; bilingual candidates will be prioritized.

This position is primarily remote, with periodic travel to the office for meetings and team collaboration.

As part of our commitment to the health and safety of our patients, staff and community from COVID-19, subject to any accommodation required by applicable human rights legislation, Homewood Health Centre requires that all staff have received all required doses of a COVID-19 vaccine approved by Health Canada.

Why Work With Us

Homewood Health is Canada’s largest and leading service provider for medically focused, evidence-based treatment of mental health and addiction disorders. Our organizational culture values service excellence, integrity, collaboration and innovation. Our people make a difference!

As an equal opportunity employer, Homewood Health is committed to employment accessibility, diversity, equity and inclusion. For this reason, we encourage applications from members of equity-seeking groups including women, racialized and indigenous communities, persons with disabilities, and persons of all sexual orientations and gender identities/expressions.

Join us at Homewood Health and be part of a diverse team helping Canadians live healthier, more productive and fulfilling lives.

#homewoodishiring

Create a job alert for this search

Clinical Manager, Crisis Management Services • Guelph, ON, CA

Similar jobs

Dealership service Manager

CarGuys Inc.Cambridge, Region of Waterloo, CA
Full-time

Service Manager – Cambridge, Ontario.A leadership role built for someone who can command a shop, elevate a team, and deliver a service experience customers remember.This position is designed for a ... Show more

 • Promoted

RN Case Manager

Source CodeCambridge, Region of Waterloo, Canada
Full-time

Contract and permanentpositions available.Cambridge, Ontario (On-site, hybrid and remote positions available).Conducting daily monitoring of hospitalized patients and/or outpatient care, updating n... Show more

 • Promoted

Remote ISO 45001 Implementation Lead (Contract)

Total Group of Companies Inc.Guelph, ON, CA
Remote
Full-time

An industrial service company is seeking an experienced Safety Advisor to implement and audit ISO 45001 systems.This remote role includes site visits to the Guelph area and involves conducting audi... Show more

 • Promoted

Manager, Customer Success

DialpadKitchener, Region of Waterloo, Canada
Full-time

Dialpad is the AI platform for customer experience, built to resolve customer problems in real time across voice and digital.Our AI agents learn from your best human agents and improve with every i... Show more

 • Promoted

Customer Success Manager: Growth & Adoption Lead (Hybrid)

Equator StudiosKitchener, Region of Waterloo, Canada
Full-time

A mapping software company in Kitchener, ON is seeking a skilled Customer Success Manager to enhance client engagement and drive growth.You will work closely with customers to understand their need... Show more

 • Promoted

Operations Manager (OM)

EXTENDICAREParis, ON, CA
Full-time

Reports to the Administrator and manages all business office processes and systems for the facility/home.Provides administrative support to the Administrator and supervisory staff to ensure smooth ... Show more

 • Promoted

Area Director, Collection Operations

WMKitchener, Region of Waterloo, Canada
Full-time

This role is responsible for executing the operational objectives and working with Director of Business Optimization and Director of Fleet to ensure successful financial performance and productivit... Show more

 • Promoted

Senior Assurance Manager

RLB LLPTown Of Shelburne
Full-time

A forward-thinking accounting and advisory firm rooted in Southern Ontario with a mission to empower people and strengthen communities.We're growing, and we want awesome people like you to grow wit... Show more

 • Promoted

Gore Mutual Casualty Claims Leadership

Gore Mutual InsuranceCambridge, Region of Waterloo, CA
Full-time

Join Gore Mutual as a Casualty Claims Team Leader to oversee high-quality claims service.Lead a talented team and manage complex claims effectively in a hybrid work setting.In this critical role, y... Show more

 • Promoted

Clinical Director

Eli's PlaceGuelph, Canada
Full-time

Start date: Prior to September 1, 2026Closing date: June 22, 2026Eli's Place Residential Treatment and Transition Centre exists because Ontario's mental health system, built around short stays, ins... Show more

 • Promoted

Assurance Manager - C$85,000 - C$125,000 A Year

RlbFergus, Canada
Full-time

A forward-thinking accounting and advisory firm rooted in Southern Ontario with a mission to empower people and strengthen communities.We're growing, and we want awesome people like you to grow wit... Show more

 • Promoted

Senior Assurance Manager | Flexible, Growth-Oriented Leadership

RLB LLPTown Of Shelburne
Full-time

A forward-thinking accounting firm is seeking a Senior Manager to lead and execute client engagements.This role requires a CPA with 5+ years of experience in public accounting.The successful candid... Show more

 • Promoted

Complete Online Surveys For Cash (Up to $25/per)

Earn HausShelburne, ON, CA
Full-time +1

Looking for people to participate in taking online surveys for Fortune 500 brands.All you need to do is complete online surveys by sharing your opinion.You will help influence brand decisions on se... Show more

 • Promoted

Customer Service and Office Manager

Experior Financial GroupGuelph, ON, CA
Full-time

Customer Service and Office Manager.Experior Financial Group provided pay range.This range is provided by Experior Financial Group.Your actual pay will be based on your skills and experience — talk... Show more

 • Promoted

Fixed Operations Manager

The 401 GroupCambridge, Region of Waterloo, CA
Full-time

Now Hiring: Dynamic Fixed Operations Manager – Lead Service & Parts to Peak Performance, Drive Profitability, and Deliver an Unmatched Customer Experience!.Compensation: $100,000-$150,000 per year.... Show more

 • Promoted

Senior Assurance Manager Leading Engagements and Team Development

RLB LLPTown Of Shelburne
Full-time

Drive your career as a Senior Assurance Manager overseeing diverse client engagements.Lead a talented team while delivering top-notch service with flexible work arrangements to promote well-being.I... Show more

 • Promoted

Strategic Service Director - Remediation Ontario

OnterrisGuelph, ON, CA
Full-time

Become a Service Director in Ontario, guiding strategic operations in the Assessment and Remediation service line.Focus on driving growth, operational excellence, and safety.In this prominent role,... Show more

 • Promoted

Management Trainee

Enterprise HoldingsGuelph, ON, CA
Permanent

Start your career with Enterprise Mobility! We’re.Whether you see yourself in sales, business development, customer service, retail management, or operations, as a manager in training, you can coun... Show more

 • Promoted

Crisis Management Nurse at Homewood Health

Homewood Health CentreGuelph, ON, CA
Full-time

Become a vital part of Homewood Health as a Registered Practical Nurse specializing in crisis management and mental health.Work within an inter-disciplinary team to deliver care in a fast-paced env... Show more

 • Promoted

Quality Systems Leadership Role at Magna

Magna InternationalGuelph, ON, CA
Full-time

Lead quality initiatives as the Quality Systems Leader at Magna, specializing in IATF 16949 compliance and cross-functional coaching.Your role is pivotal in meeting OEM quality requirements.In this... Show more