Client Services Coordinator

Responsibilities

• Maintain and update Salesforce CRM records, ensuring data accuracy and completeness.
• Perform regular data quality reviews, data cleansing activities, and reporting support.
• Assist with the development and distribution of marketing materials, brochures, presentations, and promotional content.
• Support social media and digital marketing initiatives, including content preparation and scheduling.
• Assist with website content updates and maintenance.
• Coordinate conference, tradeshow, exhibition, and business development event logistics.
• Support promotional campaigns and marketing programs across multiple channels.
• Prepare presentations, reports, and business development documents.
• Process expense reports, purchase orders, invoices, and related administrative documentation.
• Maintain organized records and filing systems for marketing and business operations activities.
• Support continuous improvement initiatives related to business processes, reporting, and operational efficiency.

Required Qualifications

• College diploma or bachelor's degree in Marketing, Business Administration, Communications, Graphic Design, or a related field.
• 2–5 years of experience in a marketing, administrative, or coordinator role.
• Experience working with CRM systems; Salesforce experience is considered a strong asset.
• Experience creating marketing materials, presentations, and promotional content.
• Knowledge of social media platforms and digital marketing principles.
• Graphic design experience and proficiency with design software are considered strong assets.

Skills and Competencies

• Strong organizational skills and exceptional attention to detail.
• Excellent written and verbal communication skills.
• Strong proficiency with Microsoft Office applications, particularly Excel and PowerPoint.
• Ability to learn and adapt to new software systems and technologies.
• Creative mindset with a strong sense of visual communication and branding.
• Ability to manage multiple priorities and deadlines in a fast-paced environment.
• Strong analytical and problem-solving skills.
• Ability to work independently and collaboratively with cross-functional teams.
• Professional, proactive, and customer-service-oriented approach.

Language Requirements

• Strong reading and writing skills in French and English are required, as marketing and business development materials are produced in both languages.
• Fluency in French is required for internal communication and collaboration.

What We Offer

• Full-time permanent position (37.5 hours per week)
• Competitive salary based on experience
• Collective Health and Dental Insurance Plan
• RRSP Contribution Program
• Two (2) weeks of vacation
• Opportunities for professional growth and continuous learning
• Collaborative and supportive team environment
• The opportunity to contribute to the development of new medicines that improve lives worldwide

How to Apply

Interested candidates are invited to submit their resume and cover letter to:

HR@

We thank all applicants for their interest in ITR Laboratories Canada Inc.; however, only those selected for an interview will be contacted.

ITR Laboratories Canada Inc. is committed to providing equal employment opportunities and fostering an inclusive workplace.

Reference format adapted from the QA Supervisor posting provided in the uploaded document.

Monday to Friday: 8:30-16:45