Element has an opportunity for a Customer Experience Partner to join our growing team in Grande Prairie Alberta. This is a great opportunity to develop your career within a Global TIC business.
Our Customer Experience/Project Management team are a group of customer focused professionals who are the voice of the customer within our laboratories. Each representative has a list of dedicated customers they work with to ensure we deliver excellent customer service from all our locations. Our highly engaged teams work across groups to ensure we meet deadlines and maintain accuracy on customer projects. We have the technical understanding to be able to advise customers on testing needs and review and approve data. Our unique approach to service offers the opportunity to build relationships with customers grow our business organically and develop leadership skills. Partnering with sales and operations groups we offer a market leading customer centric approach of doing business which makes Element stand out.
-Take client calls and satisfy client requests including but not limited to requests for:
-Contact clients to resolve issues including but not limited to:
-Other responsibilitiesinclude:
At Element we always take pride in putting our people first. We are an equal opportunity employer that recognizes diversity and inclusion as fundamental to our Vision of becoming the worlds most trusted testing partner.
All suitably qualified candidates will receive consideration for employment on the basis of objective work related criteria and without regard for the following: age disability ethnic origin gender marital status race religion responsibility of dependents sexual orientation or gender identity or other characteristics in accordance with the applicable governing laws or other characteristics in accordance with the applicable governing laws.
Customer Experience Partner • Grande Prairie, Alberta, Canada
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