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Johnson Service Group
Intermediate TrainerJohnson Service Group • Edmonton, AB
No longer accepting applications
Intermediate Trainer

Intermediate Trainer

Johnson Service Group • Edmonton, AB
30+ days ago
Job type
  • Full-time
Job description
Must Haves:
  • University graduation in a related field (such as Adult Education, Instructional Design, Business Administration or related) plus four (4) years progressively responsible related experience OR diploma in a related field and a minimum six (6) years of progressively responsible work experience; or equivalent as described below. Equivalency: Directly related education or experience considered on the basis of: 1 year of education for 1 year of experience; or 1 year of experience for 1 year of education.
  • 3 years Experience developing communication materials.
  • 3 years Experience leading curriculum design projects from inception to completion.
  • 3 years Experience with ERP systems training (e.g., Finance, HCM/Payroll, Supply Chain Management).

Nice to Haves:
  • 3 years Demonstrated experience collaborating on cross-functional teams to meet critical, time-sensitive deadlines and communicating to diverse audiences.
  • 3 years Demonstrated experience with training evaluation methods including formative and summative evaluation approaches.
  • 3 years Demonstrated knowledge of training needs analyses and competency development frameworks.
  • 3 years Experience developing computer-based training using eLearning Authoring Tools or Screen Recorder & Video Editor tools such as Articulate 360 or similar
  • 3 years Experience developing and implementing effective training plans.
  • 3 years Experience developing multimedia and graphical learning content to support training materials.
  • 2 years Experience utilizing AI Productivity Tools (e.g., Co-Pilot, Gemini, NotebookLM) to enhance content development and workflow efficiency.
  • 2 years Experience with Digital Adoption Tools (e.g., WalkMe) for creating in-application guidance and support.
  • 3 years Working knowledge of SAP applications

Responsibilities:
  • Lead government-wide 1GX training initiatives by defining role-based training strategies, scope, delivery approach (instructor-led, virtual, blended, self-paced), and success measures aligned to business outcomes.
  • Own end-to-end design, development, and delivery of complex, multi-audience learning solutions, ensuring training materials meet established templates, accessibility considerations, and 1GX standards.
  • Partner with program leadership, business process owners, SMEs, vendors, and the 1GX Change Network to validate learning needs, confirm readiness (content, environments, job aids), and align deployment timing.
  • Establish and enforce training governance including intake/prioritization, review and approval cycles, quality assurance, version control, and maintenance processes to ensure training content remains accurate and current as 1GX processes and releases evolve.
  • Define evaluation and continuous improvement approach (e.g., attendance, learner feedback, knowledge checks, performance insights), analyze themes, and drive prioritized updates to training and supporting materials.
  • Provide coaching and mentorship to junior trainers and contributors, supporting consistent delivery, learner support practices, and high-quality training artifacts.
  • Leverage approved digital, collaboration, and AI-enabled tools to improve content development, delivery, stakeholder engagement, and reporting, in alignment with Government of Alberta policies and standards.
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Intermediate Trainer • Edmonton, AB

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