Senior Change & Communications Consultant

Our client, one of Canada's leading banks, is looking for a Senior Change & Communications Consultant to support the successful closure of a major enterprise transformation program focused on records management and information governance. This role will lead change communications, stakeholder engagement, and transition activities to ensure a smooth handoff to business-as-usual operations.
Contract: 3 months (ending October 30, 2026)
Hybrid: 1 day onsite per week (Thursday) + every 4th Friday of the month
Location: Toronto, ON
Key Responsibilities include the following;

• Develop and execute change management and communication strategies for enterprise initiatives.
• Create stakeholder communication plans, messaging, presentations, and executive updates.
• Support program transition activities and drive business readiness and adoption.
• Engage with cross-functional stakeholders to ensure alignment throughout program closure.
• Apply change management methodologies, including ADKAR, to support organizational change.
• Facilitate stakeholder meetings, workshops, and communication sessions.
• Identify opportunities to improve communication processes and stakeholder engagement.
  

Must-Have Skills

• 3+ years of experience in enterprise communications, change management, or program delivery.
• Experience supporting enterprise-wide transformation programs.
• Strong knowledge of stakeholder engagement, communications planning, and change adoption.
• Hands-on experience applying ADKAR or structured change management methodologies.
• Excellent communication, presentation, and relationship management skills.
• Experience working with cross-functional business and technology teams.
  

Nice-to-Have Skills

• Banking or financial services experience.
• Degree or diploma in Communications, Change Management, Business Administration, or a related field.
• Experience supporting records management, privacy, or governance initiatives.