Our transportation client is seeking a Business Systems Analyst (5+ years) to support AWS Connect implementation initiatives using Amazon Connect and contact centre solutions
Join a collaborative IT team supporting contact centre technology initiatives within a consumer business environment. This role focuses on AWS Connect implementation, enhancement, and business systems analysis activities across technical and business stakeholders. The successful candidate will contribute to high-volume projects involving requirements gathering, process analysis, testing, and deployment support. The environment offers exposure to experienced technical professionals working on ongoing contact centre transformation initiatives.
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Business Systems Analyst to support AWS Connect implementation initiatives using Amazon Connect and contact centre solutions • Toronto
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