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WestCana Services
Support Service ManagerWestCana Services • Victoria, CA
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Support Service Manager

Support Service Manager

WestCana Services • Victoria, CA
19 days ago
Job type
  • Full-time
Job description

Support Service Manager – Full-Time

WestCana is seeking a skilled and experienced Support Service Manager to join our team on a full-time basis.

Position Details:

  • Schedule: Monday to Friday, 9:30am - 5:30 pm, 37.5 hours per week

  • Wage: $80,000 - $85,000 annually

  • Address: 3814 Carey Road Victoria, BC, V8Z 4C

What we can offer you:

  • Extended Health that includes prescription drug coverage, acupuncture, chiropractic care, massage, therapy, naturopathy care, osteopathic care, physiotherapy, psychologist care, speech therapy, & more!
  • Dental care that includes basic dental, exams, preventative, routine care and dental restorations.
  • Group life insurance
  • Employee and family assistance programs
  • Talent Management Program

Support Service Manager Must Haves:

  • Current qualifications as a Red Seal Chef with experience in a volume food preparation, preferably within a health care environment.
  • Maintains Valid Foodsafe Level 1 and 2 Certification.
  • Must have a working knowledge of HACCP.
  • Holds and Maintains Valid certification in WHMIS.
  • A negative TB test or chest x-ray within the last six months or ability to pass TB clearance documents.
  • Clear Criminal Record Check, including vulnerable sector, through the Ministry of Justice upon hire and every 5 years thereafter.

Support Service Manager Responsibilities:

  • Working in partnership to support with management needs with the Support Service Manager.
  • Assisting with supervisory duties include but are not limited to: recruiting, training and developing staff; assigning and monitoring work; holding monthly Team Member meetings; evaluating Team Member performance; ensuring a healthy and safe work environment; resolving conflicts; taking appropriate disciplinary action in consultation with the Director of Culinary Services and Human Resources.
  • Participates in menu creation.
  • Prepares and/or monitors the preparation of daily and special event menu plans, following all dietary orders/modifications.
  • Prepares inventory, month end report, weekly receivers’ reports and audits, with action plans to remedy any audits not meeting standards.
  • Purchase and store inventory, monitoring operating expenditures, and adhere to WestCana inventory control systems to maximize savings and minimize waste.
  • Ensuring all phases of food preparation and service meets or exceeds health and safety requirements i.e. Community Care Facility Act, WHMIS, WCB, provincial safety standards, etc.
  • Ensure Food Safety and Quality, observational & any other necessary audits are completed as required.
  • Attend meetings and participate on various committees as required.
  • Manages safety of team members; safety concerns reported, investigations, documentation, as well as Employee Incidents/Injuries.
  • Provide regular training / in-services to your workers, and measure the effectiveness of the training
  • Ensures adequate first aid equipment, supplies, and trained attendants are on site to handle injuries.
  • Ensures adherence to Infection Control Practices and provides education to Staff as required for Outbreak and basic infection control practices.
  • Actively supports any workers that are on a GRTW program.
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Support Service Manager • Victoria, CA

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