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Store Manager - Apparel - PremiumJRoss Recruiters • Ontario, OTTAWA
Store Manager - Apparel - Premium

Store Manager - Apparel - Premium

JRoss Recruiters • Ontario, OTTAWA
15 days ago
Job type
  • Permanent
Job description

Description

  • Lead the day-to-day operations of a premium custom apparel showroom
  • Drive sales performance through clienteling, relationship building, and strong follow-up
  • Support clients through a highly personalized styling and wardrobe consultation experience
  • Coach, motivate, and develop a team of stylists to deliver consistent service excellence
  • Ensure each client interaction feels thoughtful, professional, and tailored from start to finish
  • Maintain strong product knowledge across fabrics, fits, garment construction, customization options, and styling details
  • Oversee appointments, walk-in traffic, wedding parties, special events, and repeat client business
  • Build local relationships and community connections to support brand awareness and showroom growth
  • Manage store standards, visual presentation, inventory accuracy, reporting, and operational execution
  • Monitor sales results, conversion, average order value, and client retention opportunities
  • Support fittings, measurements, styling recommendations, and after-sale service with care and precision
  • Foster a positive, accountable, and client-focused team culture
  • Partner with ownership or senior leadership on business opportunities, events, and showroom initiatives

Requirements

  • Previous retail management experience, ideally within premium apparel, menswear, suiting, bridal, luxury, or clienteling-focused retail
  • Strong sales ability with a consultative, relationship-based approach
  • Proven ability to lead, coach, and develop a customer-facing team
  • Polished communication skills and a professional presence
  • Comfort working with appointments, measurements, fittings, and personalized service
  • Strong attention to detail and the ability to manage multiple client timelines at once
  • Interest in fashion, styling, tailoring, fabrics, and wardrobe building
  • Ability to create trust quickly and guide clients through important purchasing decisions
  • Strong organizational skills with confidence managing store operations and sales reporting
  • Strong emotional intelligence and client empathy
  • Ability to build genuine client relationships
  • High personal integrity and positivity
  • Strong coaching ability with a focus on team development
  • Ability to operate in a small-team, high-touch retail environment
  • Entrepreneurial mindset with the ability to grow local business and build repeat clientele
  • Flexible availability based on showroom needs, events, and client appointments

Corporate Culture

  • Opportunity to lead a premium custom apparel showroom
  • Work with a brand focused on craftsmanship, personal style, and elevated client experience
  • Collaborative and people-focused culture
  • Opportunity to build long-term client relationships and support milestone events
  • Leadership role with strong visibility and business impact
  • Competitive compensation package

This is a strong opportunity for a Store Manager who loves style, service, and people, and who knows how to turn a retail visit into a memorable, confidence-building experience.

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Store Manager - Apparel - Premium • Ontario, OTTAWA

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