Talent.com
Johnson Service Group
Senior Delivery ManagerJohnson Service Group • Mississauga, ON, CA
No longer accepting applications
Senior Delivery Manager

Senior Delivery Manager

Johnson Service Group • Mississauga, ON, CA
30+ days ago
Job type
  • Full-time
  • Quick Apply
Job description

Job Overview:
Seeking a results-driven Delivery Manager with strong experience for Fixed-Fee programs and leading cross-functional product delivery teams, stakeholder management, risk identification and mitigation, Global Delivery Model and integrated product roadmap execution. You will own multiple delivery pods in the Account domain for a wealth management / investment client, ensuring predictable delivery, engineering excellence, and measurable outcomes across distributed teams in US, Canada, Mexico, and India.

Must Haves:

  • 6+ years experience as a Program Manager / Delivery Manager
  • Proven experience delivering complex programs under cross-functional global product delivery teams models with strong governance and change control, 50-150 people
  • Strong expertise in SAFe / Agile delivery, process maturity, and predictability improvement at scale.
  • Excellent stakeholder management, executive communication, and cross-functional leadership.
  • Strong Risk and crisis management capabilities with structured RAID practices.
  • Solid understanding of SDLC, CI/CD, engineering quality practices, and delivery metrics.


Nice to Haves:

  • Consulting/outsourcing background; financial services/wealth management.
  • Experience leading AI adoption initiatives in engineering or delivery environments (enablement, governance, value measurement, scaling).
  • Fixed-Fee delivery/Outcome Based Delivery experience.



Key Responsibilities
Fixed-Fee Delivery Ownership & Governance

  • Own end-to-end delivery under global product delivery constructs (product roadmap, milestones, acceptance, change control, and forecasting).
  • Establish delivery baselines: DoR/DoD, PI objectives, release plan, and governance cadence.
  • Maintain strong RAID, dependency tracking, and decision logs with clear escalation triggers.

Stakeholder Management & Executive Communication

  • Build trusted partnerships across Product, Engineering, Architecture, UX, Compliance, and Ops.
  • Run structured forums: Steering Committee, PI checkpoints, roadmap reviews, release readiness.
  • Communicate concise exec updates: delivery status, risks, trade-offs, and decisions needed.

Risk, Issue & Escalation Management

  • Proactively identify risks across scope, dependencies, quality, compliance, performance, capacity, and delivery timelines.
  • Drive mitigation plans, owners, due dates, and escalation paths; lead recovery actions when needed.

SAFe / Agile Delivery Leadership & Process Maturity

  • Lead PI Planning and sprint execution; drive predictable delivery, flow, and quality.
  • Improve maturity via measurable outcomes: say/do, spillover, throughput/cycle time, defect leakage, release predictability.
  • Institutionalize standards for estimation, capacity planning, and dependency management.

Integrated Product Roadmap Execution

  • Partner with Product and Architecture to maintain an integrated roadmap (outcomes? epics/features/enablers? delivery plan).
  • Ensure sequencing and readiness across cross-team dependencies and technical feasibility.

Engineering Excellence & Quality Enablement

  • Define and track KPIs for CI/CD health, automation, code quality, security findings, and NFR adherence.
  • Enforce clean delivery standards: architecture compliance, quality gates, and release readiness.
  • Drive continuous improvement to reduce waste and improve speed-to-value.

Global Team Formation & Leadership

  • Build/scale distributed teams aligned to domain and tech needs; implement an effective global operating model (cadence, handoffs, collaboration norms).
  • Coach team leads, set performance expectations, and develop high-performing teams.


#LI-TF1

Create a job alert for this search

Senior Delivery Manager • Mississauga, ON, CA

Similar jobs

Delivery Manager — SaaS Cloud Application (R&D)

CGS (Computer Generated Solutions)Mississauga, Peel Region, CA
Full-time

Delivery Manager — SaaS Cloud Application (R&D).Reports to: VP, Research & Development.You will translate the product roadmap into actionable plans for engineering, run the day-to-day execution (Sc... Show more

 • Promoted

Remote AI-Driven Delivery Project Lead

AkkodisMississauga, Peel Region, CA
Remote
Full-time

A technology consulting firm is seeking a Project Manager for a contract position in Edmonton, AB (Fully Remote).The role focuses on driving digital transformation projects, especially in AI.Candid... Show more

 • Promoted

Senior Leader of Vendor Management

Aviva CanadaOakville, Ontario, Canada
Full-time

The opportunity Do you aspire to drive continuous and steady improvement of our vendor KPI’s and to serve as the primary interface for vendor relationships? Our vendors are an extension of Aviva an... Show more

 • Promoted

Senior Project Manager - BBA Power Division

BBA ConsultantsVaughan, York Region, CA
Full-time +1

Elevate your career as a Senior Project Manager at BBA.Manage load forecasting and asset analytics for key utility clients navigating the energy transition.In this regular position, you will play a... Show more

 • Promoted

Delivery Driver

Northern FitnessMississauga, Peel Region, CA
Full-time

At Northern Fitness, we strive to provide an exceptional customer experience across all customer touchpoints, in particular with our final mile delivery and white glove services.The Delivery Techni... Show more

 • Promoted

Senior Technical Manager – Wood Products (Remote + Travel)

Tolko IndustriesMississauga, Peel Region, CA
Remote
Full-time

A leading wood products manufacturer is seeking a Senior Technical Manager to manage and develop technical teams while promoting quality and continuous improvement across multiple mills.This remote... Show more

 • Promoted

Senior Demand Generation Manager Opportunity

DirectiveMississauga, Peel Region, CA
Full-time

Drive impactful marketing at Directive Consulting as a Senior Demand Generation Manager in a remote setting.Focus on performance marketing for SaaS clients while utilizing your diverse marketing sk... Show more

 • Promoted

Technical Delivery Lead – Conga CLM (1819)

Direct IT Recruiting Inc.Mississauga, Peel Region, CA
Full-time

Technical Delivery Lead, Conga CLM Contract Lifecycle Management, AI, Agile.Lead the implementation of Conga CLM (Contract Lifecycle Management ) solutions including requirement gathering, configur... Show more

 • Promoted

Project Manager

Independent Electricity System Operator (IESO)Mississauga, Peel Region, CA
Full-time

IESO, Mississauga, ON (Hybrid).For standard 35‑hour work week (Step 1: $111,072 – Step 10: $158,704); the successful candidate will be placed at the appropriate step based on experience and other c... Show more

 • Promoted

Project Manager - Transportation Road Design

CIMA+Burlington, Halton Region, CA
Permanent

Welcome to a commitment to sustainable development you can relate to.Welcome to people who like people, to brilliant minds, tomorrow’s visionaries, challenge seekers, collaborators, and those with ... Show more

 • Promoted

Power Delivery Project Manager

POWER EngineersMississauga, Peel Region, CA
Full-time

Power Delivery Project Manager.This remote position is located in our client’s PMO office and may require travel.Preferred locations: Baton Rouge, Louisiana; Lake Charles, Louisiana; Houston, Texas... Show more

 • Promoted

Uber Eats Seasonal Delivery - Driver

Uber eatsKing, ON, CA
Full-time +2

Delivering with Uber is an alternative to a part-time or full-time job and can get you earning cash quickly.Delivering with Uber allows you to earn quick cash while maintaining the flexibility your... Show more

 • Promoted

Transportation Design and Delivery Department Lead

HDRBurlington, Halton Region, CA
Full-time +1

At HDR, our employee-owners are fully engaged in creating a welcoming environment where each of us is valued and respected, a place where everyone is empowered to bring their authentic selves and n... Show more

 • Promoted

Manager, IT Service Delivery & Customer Experience

High Liner FoodsMississauga, Peel region, Canada
Full-time

Reporting to the Senior Director, IT, the Manager, IT Services & Customer Experience is accountable for the end‑to‑end delivery, quality, and continuous improvement of IT service operations across ... Show more

 • Promoted

Senior Manager, Technology Risk — Drive Growth & Client Impact

EYMississauga, Peel Region, CA
Full-time

A leading consulting firm is seeking a Senior Manager in Edmonton to enhance client trust in their information systems while expanding business development in the technology risk space.The successf... Show more

 • Promoted

Senior Account Strategist — Remote Client Delivery Leader

ProperExpressionMississauga, Peel Region, CA
Remote
Full-time

A growth marketing agency is seeking a Senior Account Strategist to spearhead client delivery in a fully remote environment.The role involves leading account teams, managing client relationships, a... Show more

 • Promoted

Service Delivery Manager

PythianMississauga, Peel region, Canada
Full-time

Get AI‑powered advice on this job and more exclusive features.At Pythian, we are experts in strategic database and analytics services, driving digital transformation and operational excellence.Foun... Show more

 • Promoted

Senior Transit Project Manager - C$150,000 - C$185,000 A Year

R.J. Burnside & AssociatesBradford West Gwillimbury, Canada
Full-time

Seeking a Senior Project Manager to lead complex public-sector transit and rail infrastructure projects, managing the full project lifecycle from planning to commissioning, while mentoring staff an... Show more