Service Team Lead
Kindersley, Saskatchewan
Are you a seasoned professional in the Ag Service Department with a knack for leadership and customer satisfaction? We are currently seeking a dynamic individual to join our client's team as a Service Team Lead.
Responsibilities
- Manage the flow of work through the Service Department from customer interactions through to repair completion and invoicing.
- Collaborate with the Service Manager to uphold high labour performance standards by increasing service labour sales and technician productivity.
- Maintain a high Customer Satisfaction rating by ensuring quality service delivery and resolving customer concerns effectively.
Qualifications
- 5+ years of experience in AG Service Department operations.
- Agricultural Equipment Technician Journeyperson certification (or equivalent).
- Expertise in mechanical, electrical, and hydraulic systems used in the repair of agriculture and turf equipment.
What's in it for you?
- Excellent benefits package.
- Competitive wages.
- Yearly tool allowance.
- In-house training and learning opportunities.
- Opportunity for career growth and development with over 18 locations across Saskatchewan and Manitoba.
We appreciate all applications, but only those selected for an interview will be contacted.
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Service Team Lead • Kindersley, Division No. 13, Canada
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