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Paladin Security
Security Patrol Guard - TD Centre.Paladin Security • Toronto, Ontario
No longer accepting applications
Security Patrol Guard - TD Centre.

Security Patrol Guard - TD Centre.

Paladin Security • Toronto, Ontario
30+ days ago
Salary
CA$12.00 hourly
Job type
  • Full-time
Job description

Overview

Job Skills / Requirements

Position: Patrol Guard

Status: Full Time

Hours: Rotating Continental (Days/Nights) – 12-hour shifts

Payrate: $24.00/hour

Overtime Method: Averaging agreement over 88 hours

Job Overview:

The TD Centre is one of Toronto’s premier commercial properties located in the heart of the financial district, supporting a large population of tenants, employees, and visitors each day.

As a Patrol Guard, you will play a key role in maintaining a safe and secure environment through active patrols, visibility, and timely response to incidents. This role requires strong observation skills, professionalism, and the ability to interact effectively with the public in a high-traffic setting.

Key Responsibilities:

  • Conduct regular interior patrols throughout the mall, including common areas, corridors, entrances, and exits
  • Maintain a visible presence to deter theft, vandalism, and unauthorized activity
  • Monitor shopper and tenant activity, identifying and addressing potential safety or security concerns
  • Respond to incidents including disturbances, thefts, medical calls, and emergencies
  • Provide strong customer service by assisting visitors with directions and general inquiries
  • Enforce mall policies and procedures, including trespass and loitering guidelines
  • Work closely with dispatch, supervisors, and other team members to coordinate response efforts
  • Complete detailed incident reports and daily logs accurately and in a timely manner
  • Assist with crowd management during peak hours, sales events, and special events
  • Support emergency procedures including evacuations and coordination with emergency services

Prerequisites:

  • Ability to obtain a Security License in the province of Ontario.
  • Valid First Aid & CPR Level C from a WSIB approved provider.
  • Previous experience in retail, mall, or high-volume security environment is an asset
  • Strong observation and situational awareness skills
  • Excellent customer service and communication skills
  • Ability to remain calm and professional in high-pressure situations
  • Strong report writing and documentation skills
  • Comfortable standing and walking for extended periods
  • Ability to work independently and as part of a team
  • Applicants who do not possess these certifications can opt into Paladin's Use of Force (UOF)/Management of Aggressive Behavior (MOAB) certification program prior to their onboarding training to ensure they meet the requirements of the position
  • Legally authorized to work in Canada

Why choose Paladin?

  • Opportunities for training and professional development
  • Competitive salary and benefits package.
  • Free Uniforms
  • Security license reimbursement
  • Dry cleaning & hemming/tailoring allowance
  • Additional perks
  • Work today, get paid today!

Education Requirements (All)

College/University Education

Certification Requirements (All)

Valid G Licence
Valid Ontario Security License

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Security Patrol Guard - TD Centre. • Toronto, Ontario

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