Our client is a trusted Managed IT Services provider dedicated to supporting dental professionals with high-quality IT solutions and onsite services. As they continue to expand, they are seeking experienced leaders to help guide their technical teams.
We are looking for a Senior IT Support Specialist to provide advanced technical support while leading and mentoring the help desk team.
Immediate Hire
Salary & Schedule:
– Salary: $70,000 – $90,000
– Monday to Friday: 8:00 AM – 5:00 PM
– Evening phone support (rotational): up to 8:00 PM, shared across the team
– Saturday on-call: once per month (9:00 AM – 12:00 PM)
What They Offer:
– Paid vacation
– Benefits after 3 months
– Work/life balance
– Career growth opportunities
– Supportive and growing team environment
Responsibilities:
– Provide senior-level troubleshooting for complex IT issues in dental environments
– Support dental software, systems, and network infrastructure
– Lead and mentor junior support staff
– Oversee ticket resolution and ensure high service standards
– Improve team processes and workflows
– Participate in rotating after-hours support (up to 8 PM)
– Provide Saturday on-call support (1 week/month, 9 AM-12 PM)
Qualifications:
– Must have extensive experience supporting dental offices (required)
– Proven experience in a senior or lead IT support role
– Advanced troubleshooting and technical expertise
– Strong leadership and mentoring skills
– Experience with help desk systems (ConnectWise is an asset)
– Excellent communication and client relationship skills
Please submit your resume in Word or pdf. After you apply, you will receive a reach out from our virtual recruiter. This reach out contains an important questionnaire that must be completed to highlight your skills for this position. We will contact qualified candidates for this role.
Senior IT Support Specialist • Markham, ON
At Varicent, We’re Not Just Transforming The Sales Performance Management (SPM) Market—We’re Redefining How Organizations Achieve Revenue Success.Our Cutting‑edge SaaS Solutions Empower Revenue Lea... Show more
A leading financial institution in Toronto seeks a Specialist for Executive Technical Support.This role involves providing high-level technical assistance to senior leadership and managing complex ... Show more
Hybrid (4 days/week in office).Lead & Oversee Platform Operations.Ensure Oracle AML batches run smoothly, SLAs are met, and issues are quickly resolved.Drive automation of manual tasks, improve pro... Show more
The IT Specialist will help maintain and provide day-to-day IT systems-related support, ensuring optimal performance of servers, end-user systems, applications software, and networks is available 7... Show more
At Ripple, we’re building a world where value moves like information does today.It’s big, it’s bold, and we’re already doing it.Through our crypto solutions for financial institutions, businesses, ... Show more
Join the forefront of IT support as an Onsite IT Support Specialist in metro Toronto.Resolve technical challenges effectively while delivering exceptional customer service to a key client in real e... Show more
At Xanadu, we are learners, innovators, researchers, collaborators and problem solvers.We are creating something that has never been built before.Few people in their life will be able to be a part ... Show more
We have been a leader in the delivery of innovative support services for more than 35 years as we work to improve the lives of unhoused and marginalized youth and families in York Region.At 360°kid... Show more
Arsenault is the worlds most trusted and authoritative source of actionable intelligence on innovation in the semiconductor and microelectronics industry.Our clients include the largest and most su... Show more
IT Support Specialist - Master-Level Internship.Hours (approximately 3 months).Remote (with hybrid options in Toronto).The Vosyn internship is unique.Remuneration is equivalent to $32.CAD per hour ... Show more
We are seeking a Director, IT Support to work within the Information Technology group across the Canadian offices.This individual will lead a team of IT professionals responsible for being the fron... Show more
We have been a leader in the delivery of innovative support services for more than 35 years as we work to improve the lives of unhoused and marginalized youth and families in York Region.At 360°kid... Show more
OpenText - The Information Company.OpenText is a global leader in information management, where innovation, creativity, and collaboration are the key components of our corporate culture.As a member... Show more
A government agency is seeking a Senior IT Technical Business Analyst for a 24-month term with an option to extend.The role involves advanced business analysis and working closely with multiple sta... Show more
A leading health technology firm in Canada is seeking a Technical Support Specialist I to provide customer support for its integrated communication platform.The ideal candidate will possess strong ... Show more
We are JAM CRM, an award-winning, game-changing, forward-thinking, CRM agency tucked away in trendy Liberty Village.We’re looking for an IT Support Specialist to join our team of over 150 1:1 commu... Show more
Take on a pivotal role as an IT Asset Management Support Coordinator with Soroc in Scarborough, Ontario.This position demands proficiency in ServiceNow and detail orientation for effective asset op... Show more
Drive compliance and security as a Senior IT Auditor at Amphenol Corporation in Markham, ON.This is your chance to impact global IT audit processes in a supportive environment.In this key role, you... Show more
A recruitment agency is seeking a Remote Administrative Assistant / Customer Service Representative to assist with daily administrative tasks and provide support within IT environments.The ideal ca... Show more
Provide technical support for employees globally, including troubleshooting, resolution, documentation, and escalation of IT issues.Support endpoint devices, operating systems, SaaS applications, c... Show more
