Production Support - IBMS (IBM i (AS400/iSeries) billing platform and operations. Proficiency in CL (Control Language) RPG (RPGLE/ILE RPG) for troubleshooting and analysis.)
Role Descriptions:
availability of AS400 applications within defined SLA
and resolve all incidents/service requests within SLA
with network application architects and developers and others to maintain a high-performance end-to-end production solutions
24x7 support for critical issues and business hours support for all other
and implement changes to address operational gaps
Root Cause Analysis for incidents and follow through to completion
with vendors and lease with other IT teams
with business to identify improvements
Strong experience with IBM i (AS400/iSeries) billing platform and operations Proficiency in CL (Control Language) RPG (RPGLE/ILE RPG) for troubleshooting and analysis Hands-on experience with batch job processing job scheduling and job queue management Able to perform data fixes file maintenance and system-level debugging Exposure to automation scripting monitoring tools and batch recovery strategies Deep understanding of manual handling job logs spool files and system messages
IBM Connection Required
Title - Production Support - IBMS (IBM i (AS400/iSeries) billing platform and operations.
Experience Required: 6-8
Brampton ON - Hybrid (2-3 Days WFO)
Employment Type : Full Time
Experience: years
Vacancy: 1
Production Support IBMS (IBM i (AS400iSeries) • Brampton, Ontario, Canada
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