The Alcohol and Gaming Commission of Ontario (AGCO) is an agency where innovation thrives ideas flourish and passion drives us to new heights of excellence. Reporting to the Ministry of the Attorney General the AGCO is responsible for regulating Ontarios vibrant alcohol gaming horse racing and private retail cannabis sectors in accordance with the principles of honesty and integrity and in the public interest. The Technology Regulation and iGaming Compliance Branch is seeking an iGaming Compliance Assurance Specialist (Responsible Gambling Stream) to step into a pivotal role within our team. As Ontario continues to navigate the regulated competitive internet gaming (iGaming) market the AGCO plays a crucial role in maintaining market and game integrity while ensuring consumer protection. If youre ready to take on this critical role and make a lasting impact we invite you to join a dedicated team at the AGCO working to protect Ontarians and promote responsible gambling in the rapidly growing iGaming sector. As an iGaming Compliance Assurance Specialist you will play a critical role in assessing regulatory risks conducting advanced compliance activities and ensuring that iGaming operators meet the highest standards of player you are a skilled purpose-driven professional who wants to make a meaningful impact in consumer protection while tackling complex compliance challenges in a dynamic evolving regulatory landscape this is an opportunity for you!What You Will Do:Act as a key contributor to AGCOs modern risk-based compliance strategy by proactively assessing regulatory risk and identifying potential effective compliance assurance activities selecting and applying appropriate techniques for diverse operators controls for customer interactions with a strong focus on Responsible Gambling (RG) policies procedures and player protection thorough investigations into responsible gambling compliance activities with a mindset for prevention and harm registrant compliance with Ontarios responsible gambling requirements and regulatory with external stakeholders in a client-centered manner to ensure expectations are clear and compliance is effectively within a cross-functional team environment built on trust accountability and to a culture of continuous improvement by proactively identifying issues trends and strong trust-based relationships across the Have: Advanced knowledge of Responsible Gambling (RG) topics gained through a post-secondary education combined with several years of professional experience and specialization in the understanding of RG best practices and risk profiling methodologies in iGaming to identify at-risk players and tailor effective ability to think strategically conduct thorough research and synthesize information to develop cohesive end-to-end performing investigations into minor protection/player protection identifying risks and proposing appropriate analytical skills with high attention to detail and accuracy to assess complex incidents interpret data and make sound informed ability to collect and assess evidence effectively serving as a specialist in compliance assurance to identify emerging trends and risks in RG to enhance player protection strategies.A strong harm prevention mindset with empathy and understanding of addiction and mental health interpersonal verbal and written communication skills with the ability to effectively communicate with all levels of management. Demonstrated relationship management skills with the ability to influence and build to work in Canada and the ability to successfully complete a criminal background check. Nice to Have:Knowledge of the global iGaming industry will be an to learn and engage with other aspects of the iGaming industry and other specialist streams.
Required Experience:
IC
Employment Type : Full Time
Experience: years
Vacancy: 1
IGaming Compliance Assurance Specialist • Toronto, Ontario, Canada
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