Workflow Coordinator / Validator - Loan Administration

Job description

Business type

Types of Jobs - Operations

Job title

Workflow Coordinator / Validator - Loan Administration

Contract type

Permanent Contract

Management position

No

Job summary

Part of the OPC-FTO Loan Operations teams located in New York and Mumbai, in coordination with Business Support groups, the Workflow Coordinator is responsible to animate resources to ensure pro-efficiently the productivity and quality of the Loan Operations platform (including creations and periodic review as required with the Team Manager)

The Workflow Coordinator is also in responsible for :

• The management of the local referential for US and of some processes related to the Data management unit for US
• Workflow coordination and production validation of a team under the local responsibility of the Team Manager, functional responsibility of the Head of FTO-Loan Operations in New York and of daily administration and servicing of loans where CACIB acts in a Participant, Agent or Direct Lender role.

Main responsibilities :

Day-to-day Tasks and Operations

Act in Leadership Role with Focus on Team Development

Data Quality Management & Controls

Process Improvement & Projects

Supplementary Information

Legal and Regulatory Responsibilities :

Position location

Geographical area

America, Canada

City

MONTREAL

Candidate criteria

Minimal education level

Bachelor Degree / BSc Degree or equivalent

Academic qualification / Speciality

o Bachelor’s or Master’s degree in fields related to Business, Management, Information technology, or a related discipline

Level of minimal experience

6-10 years

Experience

o 5 to 7 years of experience in commercial banking operations - ACBS Experience preferred

o Experience managing the daily workflow of other staff members / coordination of daily tasks

o Sound knowledge of general banking operations (to include Accounting, Funding Nostro movements and Cash management

o Experience of Loans Administration and the ability to understand terms and conditions of loans contracts

o Sound knowledge of general banking operations (to include Accounting, Funding Nostro movements and Cash management

Required skills

o Proficient in using CA-CIB loans, payments and other systems (training will be provided), literate in MS Office suite (Word and Excel)

o Problem solving and investigative skills to undertake analysis, resolve issues / problems related to loans operations

o Be able to operate in “project mode” i.e. contribute to projects run by IT (mainly UAT sessions)

o Communication : Communicating clearly and concisely, tailoring content and style, promoting free-flowing communication with others

o Building Understanding and Trust : Striving to understand our customers, stakeholders, and colleagues, valuing openness and honesty to build a climate of trust.

o Developing People : Developing ourselves, providing constructive feedback, opportunities for sharing learning

o Collaborating for Success : Working successfully with others, valuing and utilizing the different skills and experience of colleagues from across the organization, building interdependence to achieve shared objectives and goals

o Understanding Issues : Using current information as the basis for thinking about issues and problems, ability to employ a range of techniques to deepen understanding and initiate remedial action

o Verbal and written communication skills in English required (You will need to service Anglophone clients and work with Anglophone colleagues) French is a strong asset

Languages

English