Talent.com
Endossed
Remote User Support RepresentativeEndossed • Niagara Falls, Ontario
No longer accepting applications
Remote User Support Representative

Remote User Support Representative

Endossed • Niagara Falls, Ontario
30+ days ago
Job type
  • Full-time
  • Remote
Job description

What we are about & What we expect from our User Support Team

Endossed is more than a payment solution: it is a way for users to break free from digital servitude. Endossed has built the world’s first Buy Now, Pay Never solution, giving users the power to monetize their own data, on their own terms. The eight million e-commerces in the United States can benefit from a payment solution that boosts their topline, increases the rate of return shoppers, and empowers them to be in control of their data.

We won’t rest until everybody knows. We’re seeking a user support representative to join us on our mission to liberate the world from digital servitude. You will work hand-in-hand with our CEO; your part will be to ensure that the user experience with Endossed is seamless. Our ideal candidate will be trusted to dive right in, take the lead, use initiative, and help build a trillion-dollar company that will disrupt how consumers globally interact with their data.

You will

The user success representative will support our mission to help consumers gain financial ownership of their data by helping our users when they need help in the application, whether it's by:

  • Responding to requests via our direct chat in the application (Intercom)
  • Responding to emails sent by users complaining or wanting help (Gmail)
  • Creating content to automate the process of supporting users (blogs, videos, help documents)
  • Coordinating with our tech team to solve user problems, including but not limited to; not being able to sign in, connecting data sources, redeeming offers, trying to fraud our system, duplicating accounts, etc

The candidate will need a crystal clear understanding of our mission, our product and our user experience. The candidate will often exchange with Endossed's technical team but will report to the CEO.

You will not be a fit if

  • You are not driven and independant
  • Have less than excellent verbal and written communication skills
  • Are not hungry for success
  • You do not possess these traits
    • Relentlessness
    • Grit
    • Humility
    • Curiosity
    • Raw intelligence
    • Integrity
    • Courage

We value

  • Experience with user support
  • Amazing human beings who are hustlers and laugh in the face of adversity
Create a job alert for this search

Remote User Support Representative • Niagara Falls, Ontario

Similar jobs

Earn Cash From Taking Surveys Online

Earn HausNiagara-on-the-Lake, ON, CA
Full-time +1

Looking for people to participate in taking online surveys for Fortune 500 brands.All you need to do is complete online surveys by sharing your opinion.You will help influence brand decisions on se... Show more

 • Promoted

Sales Ambassador

brobstongroup.com - JobboardNiagara-on-the-Lake, ON, CA
Full-time

Sales Ambassadors deliver exceptional customer service and represent the Ralph Lauren lifestyle through personalized styling and client relationships.They drive sales performance through proactive ... Show more

 • Promoted

Earn Money Testing Apps - Remote

AlmediaNiagara-On-The-Lake, Canada
Remote
Full-time

Get paid for testing apps, games and surveys.Almedia runs a dynamic platform where users earn money online by completing tasks, playing games, and filling out surveys.Since our launch 5 years ago, ... Show more

 • Promoted

Complete Online Surveys For Cash (Up to $25/per)

Earn HausNiagara-on-the-Lake, ON, CA
Full-time +1

Looking for people to participate in taking online surveys for Fortune 500 brands.All you need to do is complete online surveys by sharing your opinion.You will help influence brand decisions on se... Show more

 • Promoted

Customs Release Agent Opportunity at DSV

DSV - Global Transport and LogisticsNiagara-on-the-Lake, ON, CA
Full-time

Become a Customs Specialist (Release Agent) with DSV in Niagara On The Lake, focusing on efficient shipment handling and customs compliance.This full-time role emphasizes tracking and processing op... Show more

 • Promoted

Ralph Lauren Customer-Focused Sales Role

brobstongroup.com - JobboardNiagara-on-the-Lake, ON, CA
Full-time

Step into a Sales Ambassador position at Ralph Lauren, where you will deliver quality customer service and embody the brand's lifestyle through personalized styling.Drive sales with your unique cli... Show more

 • Promoted

Customs Specialist (Release Agent)

DSV - Global Transport and LogisticsNiagara-on-the-Lake, ON, CA
Full-time

Location: CAN - Niagara On The Lake, Niagara Pkwy.Job Posting Title: Customs Specialist (Release Agent).Compensation: Salary starting at $41,000 per year, plus eligible benefits, in accordance with... Show more

 • Promoted

Events Coordinator (1y contract)

Central NiagaraNiagara-on-the-Lake, ON, CA
Part-time

Central Niagara is one of the most stunning and versatile venues in the Niagara Region, we have hosted a wide variety of events, including music concerts, high school graduations, sports tournament... Show more

 • Promoted

Part-Time Sales Ambassador Ralph Lauren

brobstongroup.com - JobboardNiagara-on-the-Lake, ON, CA
Part-time

Be a Sales Ambassador at Ralph Lauren, where you'll personalize shopping experiences and enhance brand loyalty.Focus on building relationships, achieving sales goals, and cultivating team success i... Show more

 • Promoted

Survey Taker: Earn up to $25 per survey (Remote)

Earn HausNiagara-on-the-Lake, ON, CA
Remote
Full-time +1

Looking for people to participate in taking online surveys for Fortune 500 brands.All you need to do is complete online surveys by sharing your opinion.You will help influence brand decisions on se... Show more

 • Promoted

Earn Money By Taking Surveys - Remote

AlmediaNiagara-On-The-Lake, Canada
Remote
Full-time

Get paid for testing apps, games and surveys.Almedia runs a dynamic platform where users earn money online by completing tasks, playing games, and filling out surveys.Since our launch 5 years ago, ... Show more

 • Promoted

Technical Support Representative - H135 (Aircraft Maintenance Engineer License Required)

Airbus HelicoptersFort Erie, ON, CA
Permanent +1

TECHNICAL SUPPORT REPRESENTATIVE (H135).POSITION LOCATION: PORTAGE LA PRAIRIE, MB.DURATION: 13 MONTH CONTRACT ROLE.The Technical Support Representative serves as the dedicated, on-site liaison betw... Show more

 • Promoted

Online Survey Participant: Work Remote and Earn Up To $25 Per Survey

Earn HausNiagara-on-the-Lake, ON, CA
Remote
Full-time +1

Looking for people to participate in taking online surveys for Fortune 500 brands.All you need to do is complete online surveys by sharing your opinion.You will help influence brand decisions on se... Show more

 • Promoted

Brand Representative for Customer Engagement

Abercrombie & Fitch Co.Niagara-on-the-Lake, ON, CA
Full-time

Become a Brand Representative focused on enhancing customer engagement and creating an inviting store atmosphere.Your role involves assisting customers and ensuring the store is well-presented.In t... Show more

 • Promoted

ECH - Sales Administrator

Empire HomesNiagara-on-the-Lake, ON, CA
Full-time

Empire Homes is seeking a Sales Administrator! In this role, you are responsible for supporting the Sales Representatives within the administrative function of the residential project and contribut... Show more

 • Promoted

Project Leader

Cpus Engineering Staffing Solutions Inc.Niagara-on-the-Lake, ON, CA
Full-time

We are currently requesting resumes for the following position.Monday, February 03, 2025 (5:00PM EST).DEC – 14000 Niagara Parkway, Niagara on the lake, ON.Undertake the organizing, coordinating and... Show more

 • Promoted

Brand Representative - Outlet Collection at Niagara, Abercrombie & Fitch

Abercrombie & Fitch Co.Niagara-on-the-Lake, ON, CA
Full-time

Our Brand Representatives bring our store experience to life—engaging customers with care, representing our brand authentically, and helping create a welcoming environment for all.This role is a gr... Show more

 • Promoted

Senior Long-Term Care RN Leader

Responsive Health Management Inc.Niagara-on-the-Lake, ON, CA
Full-time

A healthcare provider in Niagara-on-the-Lake is seeking a Senior Employee Engagement Specialist to enhance resident care experiences.The role involves developing care plans, supervising support sta... Show more

 • Promoted

PT Sales Ambassador

brobstongroup.com - JobboardNiagara-on-the-Lake, ON, CA
Full-time

As a Sales Ambassador you will create refined, personalized shopping experiences that reflect the Ralph Lauren lifestyle.You will build client relationships, leverage digital tools for clienteling,... Show more

 • Promoted

Strategic Sales & Account Growth Lead

Meyers FlowersNiagara-on-the-Lake, ON, CA
Full-time

An established industry player is seeking a dynamic Sales Account Manager to join their team.This role is perfect for a motivated individual with a passion for sales and customer service.You will e... Show more