About Us:
VetWise (formerly Smart.Vet) is a provider of telehealth services in the veterinary industry, offering innovative solutions to pet care. Our mission is to deliver accessible, high-quality care to pets and their owners through a virtual environment. Over 70% of pet health concerns can be effectively addressed through virtual consultations, allowing us to provide timely and convenient care.
We are dedicated to collaborating with animal hospitals by enhancing their in-person services, extending care availability and easing the workload on brick-and-mortar practices. Our goal is to support overburdened hospitals by providing patient care when it's needed most, whether during regular hours or after. We’re not here to compete—we're here to collaborate. While we've grown, we maintain a "mom and pop" culture and mentality, valuing personal relationships, and fostering a close-knit, supportive work environment.
The Opportunity:
VetWise is expanding and seeking seasonal part-time passionate, remote Registered Veterinary Technicians (RVT’s) to join our growing team in Ontario over our busy summer months! This role allows you to utilize your RVT skills to support pet owners, enhance access to care, and reduce the workload for veterinary hospitals.
Your Role:
Conduct Remote Patient Triage and Support: Assess pet symptoms and medical histories through teletriage, helping determine the level of care needed, direct pet owners to appropriate next steps, whether emergency care or telemedicine consultation.
Client Education and Support: Provide compassionate support and answer questions about managing symptoms or administering medication after a consultation has been completed.
Coordinate Follow-Up Care and Appointments: Schedule follow-up appointments or check-ins and coordinate referrals to in-person clinics when necessary for further diagnostics or treatment.
Document and Update Patient Records: Accurately record patient histories and client interactions in the system to maintain up-to-date medical records for continuity of care.
Provide Emergency Virtual Triage: Offer immediate virtual triage assistance for urgent cases, assessing whether the situation requires emergency intervention and advising clients on first steps until they can reach in-person care.
Technical Support for Virtual Consultations: Ensure clients are prepared for virtual consultations by providing guidance on using the Smart.Vet platform and troubleshooting any issues to maintain a smooth consultation process.
Our Requirements:
Must hold an active registration in Ontario and be a current member in good standing with the OAVT.
Minimum of 3-5 years experience as a Registered Veterinary Technician/ Technologist (RVT)
Minimum of 1 year of direct customer service experience
Excellent verbal and written communication skills
Must be proficient in using technology (i.e. skilled in navigating computers, managing virtual consultations, and using telehealth platforms to deliver high-quality veterinary care remotely)
Must have a quiet dedicated workspace at home including reliable high speed internet access, laptop or desk top computer
Capable of exercising sound judgment and problem-solving independently in a remote setting, including the ability to assess urgent situations and determine appropriate next steps
Must be available to work on weekends
Must be able to successfully pass an internet speed test
Why Join Us?
Be part of a growing, innovative company that values a "mom and pop" approach to teamwork and relationships
Work remotely from the comfort of your home
Schedule
Part-time Seasonal Role (April - September)
This role requires recurring Saturday and or Sunday shifts
Location
Remote - Registered in the province of Ontario
If you are a compassionate, skilled RVT with a passion for expanding access to veterinary care and supporting pet owners and veterinary teams alike, we invite you to apply! Submit your resume and complete our pre-screening questions to take the first step toward joining our family at VetWise.
Remote Remote Veterinary Technician (Seasonal) • Clarington, Ontario
NVA Canada’s VT Practicum Program offers final-year veterinary technician students the chance to gain real-world experience in a supportive, dynamic environment.Work alongside experienced veterinar... Show more
Dive into veterinary medicine at Newcastle Veterinary Clinic, a progressive facility in the Durham Region.This externship offers hands-on experience for 4th year veterinary students committed to an... Show more
Now accepting applicants for Focus Group studies.Earn up to $850 per week part-time working from home.Must register to see if you qualify.No Data Entry experience needed.Data Entry Clerk Work From ... Show more
Now accepting applicants for Focus Group studies.Earn up to $850 per week part-time working from home.Must register to see if you qualify.No Customer Service Representative Agent experience needed.... Show more
Looking for people to participate in taking online surveys for Fortune 500 brands.All you need to do is complete online surveys by sharing your opinion.You will help influence brand decisions on se... Show more
Superprof is Canada's #1 tutoring platform, and we're actively recruiting passionate tutors! Whether you're a student, a professional, or simply someone who loves teaching, join the largest communi... Show more
Superprof is Canada's #1 tutoring platform, and we're actively recruiting passionate tutors! Whether you're a student, a professional, or simply someone who loves teaching, join the largest communi... Show more
Home Support Workers are an integral part of a health care team, and in this role, you will encourage, support, and promote independence for patients in home and community care settings by assistin... Show more
Now accepting applicants for Focus Group studies.Earn up to $850 per week part-time working from home.Must register to see if you qualify.No Administrative Assistant admin experience needed.Adminis... Show more
An innovative opportunity awaits final-year veterinary technician students at a leading veterinary organization.This practicum program offers hands-on experience in a supportive environment, allowi... Show more
Now accepting applicants for Focus Group studies.Earn up to $850 per week part-time working from home.Must register to see if you qualify.No customer service representative agent experience needed.... Show more
Superprof is Canada's tutoring platform, and we're actively recruiting passionate tutors! Whether you're a student, a professional, or simply someone who loves teaching, join the largest community ... Show more
Now accepting applicants for Focus Group studies.Earn up to $850 per week part-time working from home.Must register to see if you qualify.No Customer Service Representative Agent experience needed.... Show more
Now accepting applicants for Focus Group studies.Earn up to $850 per week part-time working from home.Must register to see if you qualify.No Customer Service Representative Agent experience needed.... Show more
Now accepting applicants for Focus Group studies.Earn up to $850 per week part-time working from home.Must register to see if you qualify.No Administrative Assistant admin experience needed.Adminis... Show more
Veterinary Extern - General Practice.GP practice that has been open for over 50 years.We see cats and dogs and a large variety of exotics including Avians, Reptiles, Amphibians, and Pocket Pets.We ... Show more
Now accepting applicants for Focus Group studies.Earn up to $850 per week part-time working from home.Must register to see if you qualify.No call center representative agent experience needed.Call ... Show more
Now accepting applicants for Focus Group studies.Earn up to $850 per week part-time working from home.Must register to see if you qualify.No Customer Service Representative Agent experience needed.... Show more
Looking for people to participate in taking online surveys for Fortune 500 brands.All you need to do is complete online surveys by sharing your opinion.You will help influence brand decisions on se... Show more
Now accepting applicants for Focus Group studies.Earn up to $850 per week part-time working from home.Must register to see if you qualify.No Customer Service Representative Agent experience needed.... Show more
