Talent.com
Attaineo
Remote Bilingual Customer Services RepresentativeAttaineo • Mirabel, Quebec
No longer accepting applications
Remote Bilingual Customer Services Representative

Remote Bilingual Customer Services Representative

Attaineo • Mirabel, Quebec
30+ days ago
Job type
  • Full-time
  • Remote
Job description

Attaineo Search is an industry-leading, collaborative recruitment consulting firm specializing in Life Sciences recruiting across North America. With 40+ years of Life Sciences industry experience, Attaineo Search partners with global Life Sciences organizations to provide customized recruitment services in direct placement, executive search, and RPO talent acquisition.

We are currently looking for a Bilingual Customer Service Representative for one of our global medical devices clients to support the ongoing growth and expansion of their HQ based in Markham. In this position, you will play a key role in supporting both customers and Sales Representatives by delivering a high level of service and responsiveness. This individual will be responsible for managing customer inquiries, processing orders, coordinating logistics, and resolving issues to ensure customer satisfaction and operational efficiency. This is an excellent opportunity to join a collaborative and fast-paced environment that offers long-term career growth within the medical device industry.

Key Responsibilities

  • Respond promptly to customer inquiries and process product orders accurately and efficiently
  • Address and resolve customer concerns related to orders, sales support, and service requests
  • Track shipments and provide updates to customers and Sales Representatives as needed
  • Manage a variety of order types, including standing orders, EDI orders, blanket orders, and mail orders
  • Support the Sales team with account-related inquiries and product sample coordination
  • Collaborate cross-functionally with Shipping, Regulatory, Manufacturing, and other internal departments to ensure timely product delivery and availability
  • Process credits, debits, and product returns as required
  • Effectively prioritize tasks and manage multiple responsibilities in a fast-paced environment
  • Provide additional administrative and operational support to the team as needed

Qualifications

  • High school diploma required; post-secondary education is considered an asset
  • Minimum of two years of customer service experience within a professional environment
  • Strong computer proficiency, including Microsoft Office (Excel, Word, PowerPoint) and experience working with ERP and CRM systems
  • Strong organizational skills with the ability to make accurate and timely decisions
  • Ability to work collaboratively within a team-oriented environment
  • Solid understanding of customer service best practices and a customer-first mindset
  • Fully bilingual in English and French, with excellent verbal and written communication skills in both languages
Create a job alert for this search

Remote Bilingual Customer Services Representative • Mirabel, Quebec

Similar jobs

Member Experience Advisory Agent Enhancing Client Satisfaction Daily

DesjardinsSainte-Adèle, Laurentides, CA
Full-time +1

Deliver outstanding client experiences as a Member Experience Advisory Agent.Utilize your expertise to ensure satisfaction while promoting banking solutions in a full-time on-site role.This tempora... Show more

 • Promoted

Survey Taker: Earn up to $25 per survey (Remote)

Earn HausSaint-Sauveur, QC, CA
Remote
Full-time +1

Looking for people to participate in taking online surveys for Fortune 500 brands.All you need to do is complete online surveys by sharing your opinion.You will help influence brand decisions on se... Show more

 • Promoted

Earn Extra Income - Remote - Remote - No Experience Required

AlmediaChertsey, Canada
Remote
Full-time

Join Almedia and earn money online by completing tasks, playing games, and filling out surveys. Show more

 • Promoted

Complete Online Surveys For Cash (Up to $25/per)

Earn HausSainte-Adele, QC, CA
Full-time +1

Looking for people to participate in taking online surveys for Fortune 500 brands.All you need to do is complete online surveys by sharing your opinion.You will help influence brand decisions on se... Show more

 • Promoted

Effectuez des achats et des livraisons - Aucune expérience requise

Instacart Shoppersprévost, qc, Canada
Part-time +1

Start earning money fast and be your own boss.Instacart is a leading retail enablement platform that works with grocers and retailers to transform how people shop.Instacart’s platform helps people ... Show more

 • Promoted

Join Mont Gabriel as a Sales Manager

Hôtel Mont Gabriel, une propriété Tribute PortfolioSainte-Adèle, Laurentides, CA
Full-time

Take your sales expertise to new heights at Mont Gabriel in beautiful Sainte-Adèle, QC.As a Sales Manager, you'll develop business opportunities and nurture customer relationships within a vibrant ... Show more

 • Promoted

Onsite Member Experience & Financial Empowerment Advisor

DesjardinsSainte-Adèle, Laurentides, CA
Full-time

A leading financial services cooperative in Laurentides seeks a full-time Member/Client Experience Advisory Agent.You will enhance member satisfaction by providing personalized solutions and promot... Show more

 • Promoted

Délégué.e aux ventes

Hôtel Mont Gabriel, une propriété Tribute PortfolioSainte-Adèle, Laurentides, CA
Full-time

Chemin du Mont-Gabriel, Sainte-Adèle, QC, Canada J8B 1A5.Vous êtes passionné(e) par les relations d’affaires, la vente et le service à la clientèle? Joignez‑vous à notre équipe dynamique et contrib... Show more

 • Promoted

Conseiller(ère) en services bancaires- FR

RBCRoulottes-des-Monts, QC, CA
Full-time

Conseiller(ère) en services bancaires - FR.RBC Saint-Sauveur-des-Monts, Quebec, Canada.Veuillez noter que les candidats retenus devront offrir et maintenir une mobilité entre les emplacements des s... Show more

 • Promoted

Administrative Assistant Admin Work At Home - Part-Time Online Focus Group Panel

ApexFocusGroupEstérel, Quebec, Canada
Remote
Full-time +2

We're now accepting participants for focus group studies! You can earn up to $750 per week working part-time from home.Simply register to see if you qualify—no experience as an administrative assis... Show more

 • Promoted

Earn Money By Taking Surveys - Remote

AlmediaPiedmont, Canada
Remote
Full-time

Get paid for testing apps, games and surveys.Almedia runs a dynamic platform where users earn money online by completing tasks, playing games, and filling out surveys.Since our launch 5 years ago, ... Show more

 • Promoted

Earn Extra Income - Remote

AlmediaEntrelacs, Canada
Remote
Full-time

Get paid for testing apps, games and surveys.Almedia runs a dynamic platform where users earn money online by completing tasks, playing games, and filling out surveys.Since our launch 5 years ago, ... Show more

 • Promoted

Earn up to $400 per Day by Playing Games and Taking Surveys

AlmediaEstérel, Quebec, Canada
Full-time

Since its launch 5 years ago, over 50MN users have earned and withdrawn over $150MN! The platform is rated 4.TrustPilot with over 230k+ reviews, establishing Freecash as one of the highest rated op... Show more

 • Promoted

Earn Cash From Taking Surveys Online

Earn HausPrevost, QC, CA
Full-time +1

Looking for people to participate in taking online surveys for Fortune 500 brands.All you need to do is complete online surveys by sharing your opinion.You will help influence brand decisions on se... Show more

 • Promoted

Sales manager

Hôtel Mont Gabriel, une propriété Tribute PortfolioSainte-Adèle, Laurentides, CA
Full-time

Chemin du Mont‑Gabriel, Sainte‑Adèle, QC, Canada J8B 1A5.Between $55,000 and $60,000 per year.Perched atop Mont Gabriel in Sainte‑Adèle, our hotel offers a truly unique environment where employees ... Show more

 • Promoted

Shop, Deliver, Earn Cash - Instacart

Instacart Shoppersprévost, qc, Canada
Part-time +1

Start earning money fast and be your own boss.Instacart is a leading retail enablement platform that works with grocers and retailers to transform how people shop.Instacart’s platform helps people ... Show more

 • Promoted

Remote Online Tasks – Earn Up To $1,500/Month Playing Games

Free Cash by AlmediaPiedmont, Canada
Remote
Full-time

Receive a $5 welcome bonus when you complete your first offer! Make money in your spare time by completing online tasks:Take paid surveys (5-15 minutes each)Test new mobile games and appsShare your... Show more

 • Promoted

Online Survey Participant: Work Remote and Earn Up To $25 Per Survey

Earn HausSainte-Adele, QC, CA
Remote
Full-time +1

Looking for people to participate in taking online surveys for Fortune 500 brands.All you need to do is complete online surveys by sharing your opinion.You will help influence brand decisions on se... Show more

 • Promoted

Remote: Get Paid To Play Games

Free Cash by AlmediaSainte-Marguerite-Du-Lac-Masson, Canada
Remote
Full-time

Receive a $5 welcome bonus when you complete your first offer! Make money in your spare time by completing online tasks:Take paid surveys (5-15 minutes each)Test new mobile games and appsShare your... Show more

 • Promoted

Earn Money Testing Apps - Remote

AlmediaSainte-Anne-Des-Lacs, Canada
Remote
Full-time

Get paid for testing apps, games and surveys.Almedia runs a dynamic platform where users earn money online by completing tasks, playing games, and filling out surveys.Since our launch 5 years ago, ... Show more