Become a cornerstone of our Digital Platforms team as a Senior Digital Product Manager at Intact. Engage with cutting-edge technologies to innovate customer digital experiences in a supportive hybrid environment. The role requires oversight of product strategy and roadmap aimed at improving customer engagement and satisfaction on belairdirect.com. Combining strategic thinking with technical expertise, you will drive the adoption of AI and data analytics to enhance service offerings. This role not only aims for growth but also emphasizes customer feedback in product development. Key Responsibilities: • Design product strategies for non-transactional shopping • Convert customer feedback into actionable insights • Analyze usage data to guide product evolution • Track success metrics and drive key initiatives • Engage stakeholders to refine product strategies Requirements: • 8+ years in digital product management • Bachelor’s degree in a related area • Familiarity with digital self-service strategies • Experience with AI/ML technologies • Strong collaboration and communication skills Join us at Intact, where your expertise in digital product management will transform customer experiences and fuel our growth. #J-18808-Ljbffr
Intact Senior Digital Product Management Role • Toronto, ON, Canada
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