Customer Service Representative

Job Summary :

The Customer Service Role is the foundation of our success, we value this role and could not be a Company without you. We are experts in creating world-class customer service. We are responsible for engaging and connecting with our store customers, sharing top-quality product education, and speaking with knowledge about the Vendors.

We are hiring for Part-Time Customer Service Representatives as well as some limited contract positions(2 weeks) on occasion.

Key Responsibilities of the Job

• Interact with customers to ensure a great customer experience in a manner that values their time.
• Move dynamically on the floor to continuously engage with customers and attend to customers needs
• Perform product presentation tasks (e.g., put items back in place, restock or add depleted items to the floor from inventory, destock or relocate items) according to Company / Vendor standards.
• Use Vendors technology to support kiosk operations and provide positive experiences.
• Perform cleaning tasks as needed throughout the shift to maintain the Kiosk image.
• Willing to work a flexible schedule including days, evenings, weekends, and holidays.
• Willing to move boxes weighing up to 15 lbs or less(when needed)
• Willing to work as part of a team and / or work independently.

Key Skills and Core Values You Can Bring :