Program Coordinator to support the execution of learning programs for a large banking client - JP708
- Full-time
Position Title: Program Coordinator
Line of Business: Learning and Development
Duration: 18 months (Possibility of Extension)
Working Location: Downtown Toronto [hybrid, 3 days a week in office - TBD by HM]
Role Mandate: This role supports the execution of learning programs by partnering with internal stakeholders to ensure seamless delivery.
Role Responsibilities Include (but are not limited to):
• Support program and project management, including leading logistics and coordinating the execution of all learning components.
• Lead training operations such as communications, Teams invitations, participant lists, meeting logistics, and a shared Outlook mailbox.
• Analyze program data to generate insights, track metrics and milestones, and provide recommendations.
• Organize and maintain accurate work information, including customized reports, initiative trackers, dashboards, and ad hoc reporting.
• Collaborate with internal partners and external vendors to deliver training events and learning initiatives aligned to business objectives.
• Support strategic learning initiatives through execution, monitoring progress, and reporting outcomes.
• Develop and maintain tailored communications, including writing, editing, and distributing messages to participants and stakeholders.
• Support the maintenance and delivery of digital learning assets, such as editing recorded webinars using M tools.
• Collate meeting notes and insights
• Understand industry best practices and how to use AI enabled M tools and applications in their day to day work.
Must-Have Skills:
• AI fluency / experience working with AI enabled tools and LLMs
• Strong written communication skills
• Detail oriented/Organized
• Proficiency with using Microsoft Applications
Nice to Have Skills:
- Proficient Power Automate user
Interviews:
- 1st round – Reporting Manager
- 2nd Round – Hiring Manager