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ServiceNow Business Systems Analyst at CIBCCIBC • Winnipeg, Canada
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ServiceNow Business Systems Analyst at CIBC

ServiceNow Business Systems Analyst at CIBC

CIBC • Winnipeg, Canada
5 days ago
Job type
  • Full-time
Job description
CIBC is seeking a ServiceNow Business Systems Analyst to bridge business needs with technology solutions. This role involves requirements analysis and Agile delivery in Toronto.

As a Consultant within CIBC’s Technology Operations team, you will leverage your business analysis expertise across the ServiceNow platform. Collaborating with stakeholders, product owners, and dev teams, you will produce clear user stories and support the implementation of scalable solutions. You'll also play a role in continuous improvement by enhancing ServiceNow processes while ensuring security and user experience standards.

Key Responsibilities: • Analyze business requirements and collaborate with stakeholders • Translate requirements into user stories and acceptance criteria • Participate in Agile delivery activities and backlog refinement • Support cross-functional collaboration to manage dependencies • Identify opportunities for enhancing ServiceNow processes

Requirements: • 3+ years as a Business Systems Analyst with ServiceNow experience • Strong understanding of ServiceNow modules like ITSM, CMDB • Agile methodology experience and cross-functional collaboration skills • Analytical thinking and elaborate communication abilities • Knowledge of IT Asset Management is a plus

Utilize your ServiceNow expertise to drive efficiency and deliver impactful solutions at CIBC in Toronto. #J-18808-Ljbffr
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ServiceNow Business Systems Analyst at CIBC • Winnipeg, Canada

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