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Customer-Centric Implementation Specialist RoleMedium • Winnipeg, Canada
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Customer-Centric Implementation Specialist Role

Customer-Centric Implementation Specialist Role

Medium • Winnipeg, Canada
3 days ago
Job type
  • Full-time
Job description
Dealerware is seeking an Implementation Specialist to foster dealership partnerships through effective training and project coordination. Focus on achieving customer success from day one.

As an Implementation Specialist, you will lead the onboarding process, ensuring that dealership clients are trained and ready to utilize the Dealerware platform effectively. Your ability to track performance and communicate progress will be essential in enhancing customer satisfaction and driving early adoption of platform features.

Key Responsibilities: • Lead virtual and in-person training sessions • Establish clear onboarding scope and timelines • Configure and launch B2C rental websites • Monitor customer performance and address issues • Document processes for ongoing improvement

Requirements: • 1–3 years of experience in customer success or implementation • Excellent organizational and multitasking skills • Strong communication abilities, written and verbal • Proficiency in handling performance data and spreadsheets • Capability to travel domestically for key account support

Drive customer success with your expertise in training and implementation at Dealerware. #J-18808-Ljbffr
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Customer-Centric Implementation Specialist Role • Winnipeg, Canada

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