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Bell Canada
Director of Operational Tech at BellBell Canada • Winnipeg, Canada
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Director of Operational Tech at Bell

Director of Operational Tech at Bell

Bell Canada • Winnipeg, Canada
6 days ago
Job type
  • Full-time
Job description
Join Bell as a Director of Operational Technology and Business Intelligence, leading transformative initiatives with a focus on data-driven operations. Drive innovation, enhance customer experience, and leverage advanced platforms in this pivotal role.

As a strategic leader, you will guide the evolution of Bell’s Operations Technology and Business Intelligence capabilities. This position requires developing a multi-year roadmap that drives efficiency and innovation while maximizing your team's potential. With a commitment to scalable operations, your work will directly impact customer experiences and operational performance.

Key Responsibilities: • Own a multi-year technology roadmap for Operations and Business Intelligence • Lead development of advanced analytics and BI capabilities • Oversee operations technology platforms supporting customer operations • Manage strategic vendor relationships to enhance service delivery • Champion data-driven culture across the organization

Requirements: • Minimum 5+ years in strategy, engineering or analytics • Proven leadership in software development and BI teams • Strong background in cloud technologies, preferably GCP • Excellent communication and stakeholder management skills • Bachelor’s degree in Engineering, Software Development, or related field

Elevate customer operations, drive efficiency, and lead team growth as you make a significant impact at Bell. #J-18808-Ljbffr
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Director of Operational Tech at Bell • Winnipeg, Canada

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