Position Summary
This role is responsible for overseeing and optimizing the end-to-end supply chain operations for Managed Accounts and Segments across North America. Proactively creating efficiencies and implementing processes for continuous improvement is essential for optimizing product flow from supplier to customer. The Customer Supply Chain Specialist is a critical liaison between GFS Supply Chain and its diverse partners, fostering strong internal and external customer relationships built on trust and expertise. By collaborating with assigned partners, the Specialist ensures demand and inventory requirements are met for both ongoing and new business, maximizing service levels and driving customer satisfaction.
Location: The successful candidate should be able to commute to the Milton DC at least 4 days a week.
What We Offer
The salary range for this position is $60,000 à $75,000 with potentiel 10% bonus
Medical, Dental, Prescription Drug, and EFAP Benefits after 30 days of employment
FULL flex benefits program
Company matching RRSP
Family culture
Advancement opportunities
Profit Sharing
128 year, family owned and operated company history
Duties and Responsibilities
Develop and nurture positive relationships with both internal and external customers, acting as a trusted advisor and primary point of contact.
Fosters the internal/external customer relationship by educating and influencing customers on the importance of supply chain planning.
Keep customers informed of inventory status, potential delays, and other relevant information, ensuring transparency and responsiveness.
Manages supply chain processes of assigned partners that may span across multiple distribution centers
Proactively identifies and mitigates potential supply chain disruptions, developing and implementing contingency plans to ensure business continuity.
Develop and implement inventory management strategies to minimize costs while ensuring product availability and meeting customer service level agreements.
Work closely with cross-functional teams to ensure seamless execution of supply chain strategies.
Coordinates market intelligence for stakeholders for supply chain planning needs to drive continuous improvement with customer in-stock performance, days on hand, and product loss.
Analyzes processes and performance metrics to identify opportunities for continuous improvement and optimization within the supply chain
Attends customer business reviews to drive accountability for supply chain performance.
Continuously research and adopt new technologies, methodologies, and best practices to maintain a competitive edge in supply chain management.
Performs other duties as assigned.
Experience & Competencies
Interpersonal Impact: Leads cross-functional dialogue and builds strong professional relationships.
Adaptive Resilience: Self-directed; maintains focus and decision-making quality during workload fluctuations or ambiguity.
Operational Literacy: Proficiency in basic business math (arithmetic/percentages) to support data accuracy.
Strategic Communication: Delivers clear, organized, and professional written and verbal information.
Workflow Mastery: Prioritizes complex tasks and executes efficient processes under tight deadlines.
Supply Chain Expertise: Knowledge of demand, replenishment, and multimodal logistics (Air/Sea/Road/Rail) and their relative costs.
Service Excellence: Proactively identifies customer needs and maintains high quality-assurance standards.
Analytical Problem Solving: Evaluates complex issues through data analysis and innovation to develop policy-aligned solutions.
Customer Supply Chain Specialist • Milton, Ontario
Job Title: Customer Service Representative Agent Work From Home - Remote Panelists.Part-Time Focus Group Participants - Remote Work From Home (Up To $850/Week).Our company is seeking individuals to... Show more
Sky Route is a growing freight brokerage firm specialising in FTL and LTL trucking across North America.With competitive pricing, 24/7 support, and clear communication, we deliver consistent and de... Show more
Senior Customer Success Manager (CSM).Oracle customer portfolio across North America.This role is responsible for building strong executive relationships, ensuring customer satisfaction, and drivin... Show more
Overview Accelerate your career with the most awarded Air Cargo Airline in Canada!Cargojet is Canada's leading provider of time-sensitive overnight air cargo services and carries over 1,300,000... Show more
Drive supplier quality as a Supplier Quality Specialist dedicated to exceeding industry standards.Ensure compliance and promote continuous improvement initiatives that align with technical and orga... Show more
The Sr HR Representative role has a national salary range of $70,000 - $85,000, with bonus potential.This posting is for an existing vacancy.Do you enjoy working in a team environment providing str... Show more
Remote | 🕒 Full-time | 🚀 Fast-growing SaaS startup.CarePortals is building the backbone of direct-to-consumer telehealth.We help digital health brands launch faster, run more efficiently, and sca... Show more
Technical Support Specialist- HVAC.About Midea America Canada Corporation (MACC):.Midea America Canada Corporation (MACC) is a Global leader in home appliances manufacturing, dedicated to improving... Show more
Primary duty is to set up and release shipments imported into Canada across various modes of transportation containing a wide variety of commodities, paying close attention to the rules and regulat... Show more
Our company is seeking an Publisher Onboarding Specialist to support the successful and efficient onboarding of new publisher partners.This role plays a critical part in ensuring publishers are set... Show more
Customer Engagement Management.Serve as the main point of contact for SAP private cloud customers.Plan, manage, and review service delivery according to customer requirements.Coordinate with intern... Show more
Director of Microsoft Cloud & CSP Operations.Remote, anywhere in North America.The Director of Microsoft Cloud & CSP Operations is responsible for the day-to-day management and optimization of the ... Show more
Fisent is seeking a highly skilled and experienced Senior Solution Architect to join our delivery team.At Fisent, this role blends senior business analysis, client solution design, structured data ... Show more
Step into a pivotal role as Senior Supply Chain Manager in Hamilton, where your leadership will enhance end-to-end supply chain efficiency.Focus on planning, procurement, and strategic performance ... Show more
Space Dinosaurs builds fast, high-converting ecommerce experiences for the world's top brands, with a focus on conversion rate and revenue optimization.We're a specialist e-commerce and creative st... Show more
A leading logistics firm in Hamilton, Ontario is seeking a Customer Service Representative to ensure successful coordination and execution of freight movement.The role involves creating vendor rela... Show more
THE ROLE As a Delivery Management associate you will be responsible for the order and delivery management of parts from OEM suppliers.Upon receiving your supply base, you will be responsible for th... Show more
If you are a current DSV employee and interested in a position in another country, please contact your Human Resource representative to discuss the process and requirements of applying.DSV – Global... Show more
At RONA, our employees let their passion blossom every day.Our teams are driven by the desire to help people bring their projects to life and are committed to making a difference in the communities... Show more
SolutionMall is a global B2B solution-oriented platform focusing on industrial and engineering project products.We are not a traditional commodity trading marketplace that only sells standard catal... Show more
