Dynamic Service Manager for Luxury Cars

Drive your career forward as a Service Manager with Policaro Group in Kitchener-Waterloo. Lead an exceptional team focusing on customer retention and luxury vehicle service excellence.

This full-time role emphasizes profitability and customer service. As the Service Manager, your responsibilities include hiring, training, and assessing staff performance while establishing high service standards aligned with Key Performance Indicators. Your leadership will directly contribute to the growth of our luxury service division.

Key Responsibilities: • Lead hiring and staff training initiatives • Establish service standards to enhance customer satisfaction • Measure team performance against Key Performance Indicators • Drive strategies to improve customer retention and profitability • Collaborate with management to elevate service quality

Requirements: • Significant experience in automotive service management • Proven passion for luxury vehicles and customer care • Results-driven and innovative leadership style • Strong communication and interpersonal skills • Committed to team development and success

Bring your leadership and passion for luxury vehicles to Policaro Group, creating outstanding service experiences. #J-18808-Ljbffr