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The Brick
Call Center Support SpecialistThe Brick • Edmonton, Division No. 11, CA
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Call Center Support Specialist

Call Center Support Specialist

The Brick • Edmonton, Division No. 11, CA
13 days ago
Job type
  • Full-time
Job description
Become a Call Center Support Specialist, committed to solving customer issues. Utilize your strong communication skills over the phone and through emails to enhance customer experiences. This position focuses on providing exceptional service while resolving inquiries directly. You’ll collaborate with your colleagues to ensure customer concerns are addressed efficiently. To thrive, you must possess superior organizational skills and a keen attention to detail while handling sensitive customer information with care. Key Responsibilities: • Offer prompt and courteous customer service • Address inquiries effectively for first contact resolution • Maintain current knowledge of procedures and products • Engage in routine clerical tasks between calls • Collaborate with service providers for seamless communication Requirements: • Previous customer service experience essential • Proven professional phone and email etiquette • Strong attention to detail and multitasking skills • Proficiency in Microsoft Office applications required • Ability to work effectively with minimal supervision Join a supportive team where your commitment to customer care can make a real difference! #J-18808-Ljbffr
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Call Center Support Specialist • Edmonton, Division No. 11, CA

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