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TekWissen LLC
L2 Deskside TechnicianTekWissen LLC • Mississauga, Ontario, Canada
L2 Deskside Technician

L2 Deskside Technician

TekWissen LLC • Mississauga, Ontario, Canada
30+ days ago
Job type
  • Full-time
  • Temporary
Job description
Overview: TekWissen is a global workforce management provider headquartered in Ann Arbor Michigan that offers strategic talent solutions to our clients world-wide. Our client is a global provider of managed services infrastructure solutions consulting and products. The Company offers end-to-end managed services technology and consulting to enable the digital workplace for enterprise midsize and small business since 1987 Client provides Managed Workplace Services including IT solutions and hardware and software resale integration and support services and has numerous partnerships within the technology space such as HP IBM Cisco Dell Apple Inc Jamf Pro AirWatch and Microsoft. Position: L2 Deskside Technician Location: Mississauga ON L5N 0E1 Duration: 6 Months Job Type: Temporary Assignment Work Type: Onsite Job Description:
  • We are seeking a Level 2 Technician to provide onsite deskside support in a fast-paced environment.
  • The ideal candidate will have hands-on experience with Windows 11 and strong troubleshooting skills to resolve technical issues efficiently.
Key Responsibilities:
  • Provide Level 2 deskside support for hardware software and network-related issues
  • Install configure and troubleshoot Windows 11 systems
  • Diagnose and resolve incidents related to desktops laptops printers and peripherals
  • Manage user accounts access and basic IT requests
  • Support software installations updates and patches
  • Document issues resolutions and maintain service records
  • Collaborate with IT teams for escalations and complex issue resolution
Required Skills & Experience:
  • Proven experience in Level 2 deskside support
  • Strong knowledge of Windows 11 environment
  • Experience with hardware troubleshooting and device setup
  • Familiarity with ticketing systems and IT service processes
  • Good communication and customer service skills
Preferred Qualifications:
  • Relevant IT certifications (e.g. CompTIA A Microsoft certifications)
  • Experience in corporate or enterprise IT environments
Work Environment:
  • Fully onsite role in Mississauga ON
  • Immediate joining required
TekWissen Group is an equal opportunity employer supporting workforce diversity.
Employment Type : Full Time
Experience: years
Vacancy: 1
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L2 Deskside Technician • Mississauga, Ontario, Canada

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