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Retail Operations Lead Chatsworth, CAGoldencustomercare • Toronto, Canada
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Retail Operations Lead Chatsworth, CA

Retail Operations Lead Chatsworth, CA

Goldencustomercare • Toronto, Canada
8 days ago
Salary
CA$20.30 hourly
Job type
  • Full-time
Job description
Golden Bolt is the connecting link between some of the largest health, wellness, beauty, and pet brands online and their customers. We deliver cutting-edge wellness solutions to customers all over the country — and across the globe.

Retail Operations Lead Location:

Chatsworth, CA

Schedule:

M-F 7am-4:30pm PST

Pay Range:

$20.30 - $24.00

What You’ll Be Doing:

Collaborate with management to relay team performance, and optimize procedures in accordance with company policies

Lead fulfillment team members while creating a positive and professional work environment

Maintain consistent workflow by adhering to the order distribution process

Ensure the organization and effectiveness of the order desk and printing area

Meet effective and accurate goals set by the management team

Maintain a safe, clean, and organized fulfillment center

Resolve first-level operational issues and elevate them as necessary to the Fulfillment Manager

Responsible for various data entry

Qualifications (Note: We strongly encourage you to apply even if you don’t tick ALL of these boxes.)

Able to balance multiple priorities in a fast‑paced environment while meeting strict deadlines

Demonstrates professionalism, integrity and leadership

Demonstrates professional attitude, ability to learn basic software programs, knowledge of import/export procedures

Communicate effectively in English and Spanish

Experience working in a collaborative group environment as well as individually, preferred

Experience working with employment agencies (high volume), preferred

Deadline driven and resourceful with ability to take direction, preferred

Ability to communicate in a multicultural environment, preferred

This is a full‑time position. Standard 40‑hour work week, however candidate must be able and willing to work extended hours for special events and when necessary

Consistent attendance and adhering to work schedule and attendance policy

Golden Perks & Benefits:

Comprehensive healthcare coverage – We cover

100% of premiums

for medical, dental, and vision plans for employee‑only plans.

Annual bonus

We match up to

3.5% of your 401k contributions , ensuring your retirement savings grow alongside your career.

6 paid sick and mental health days,

an Employee Assistance Program, free weekly yoga and meditation classes, and additional mental health benefits, because we take a holistic approach to your well‑being.

Invest in your future with our

Employee Stock Ownership Plan , where company contributions fund your retirement plan with company stock.

Reimbursements for a portion of personal cell phone and internet usage

for eligible employees.

Professional development opportunities

with mentorship, continuous learning programs, and performance‑based pay increases, empowering you to progress and excel in your career.

Through our charity sponsorships, you can make a positive impact on communities worldwide. We’ve donated over

$9 million

to date.

Potential for quarterly KPI bonuses.

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Retail Operations Lead Chatsworth, CA • Toronto, Canada

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