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National Bank
Senior Digital Product Owner, Information WebNational Bank • Toronto, Canada
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Senior Digital Product Owner, Information Web

Senior Digital Product Owner, Information Web

National Bank • Toronto, Canada
11 days ago
Job type
  • Full-time
Job description
A career as a Senior Digital Product Owner (PO) - Informationnel Web means acting as a key member of a team undergoing transformation and actively contributing to developing information from a channel to a truly digital product that is delivered and optimised on an ongoing basis.

In this role, you take charge of an end-to-end information product: Vision, roadmap, backlog and performance. You work in agile mode, in close collaboration with multidisciplinary teams, with a strong focus on client value, simplicity, speed and quality of the digital experience.

The position focuses mainly on information (CMS, content, path, performance). Exposure to personalisation on a large scale is an asset, without being the core of the role.

Your job

Act as a product owner in agile mode, transforming business needs into clear, prioritised digital capabilities and features. Define and promote the information product vision and actively contribute to its roadmap in line with business objectives and the client experience. Develop, manage and prioritise the backlog based on value, impact and strategic alignment, in keeping with continuous evolution. Make sure delivery teams clearly understand the needs, acceptance criteria and expected deliverables. Pilot initiatives with multidisciplinary teams (business, it, experience, content), while keeping a focus on client and organisational value. Implement and develop an approach where information is managed as a product: Clear governance, ownership, performance indicators and continuous optimisation of paths. Standardize and industrialise work methods (processes, briefs, practises) in order to increase speed and simplicity. Identify and prioritise continuous improvement opportunities based on data, user feedback and emerging needs.

Your team

You will work in a digital environment undergoing transformation, where we want to: Moving from a project mode to a continuous evolution mode. Structure teams around products and client themes rather than ad hoc deliverables. Simplify, standardise and accelerate the production of digital value.

The organisation values collaboration, autonomy, continuous development and offers a flexible work environment. In the Personal Banking Digital sector, you are part of a large team of about 10 colleagues and you will report to the Senior Manager, responsible for Digital Product owners. Our team stands out for the value of deploying user-friendly features tailored to our clients' needs.

Our goal is to offer you maximum flexibility to promote your quality of life. This includes a hybrid work environment and a flexible and adaptable schedule.

The Bank values continuous development and internal mobility. Our personalised training programs, based on on on-the-job learning, help you master your profession and develop new fields of expertise. Tools such as the Data Academy, language training, the Harvard Learning Centre and coaching and mentoring support are available to you at any time.

Prerequisites

Significant experience (5 to 7 years min.) as a product owner or equivalent role in delivering digital products. Solid experience in digital product management, beyond strictly project mode. Good knowledge of the information and communication web (CMS, content, client journey). Experience in backlog management, prioritisation and delivery in an agile context. Knowledge of product management tools (e.g., Jira, Confluence or equivalent).

Your benefits In addition to competitive compensation, upon hiring you’ll be eligible for a wide range of flexible benefits to help promote your wellbeing and that of your family such as:

* Health and wellness program, including many options * Flexible group insurance * Generous pension plan * Employee Share Ownership Plan * Employee and family assistance program * Preferential banking services * Involvement in community initiatives * Telemedicine service * Virtual sleep clinic

We have an offer that keeps up with trends as well as your needs and those of your family.

Our dynamic work environments and cutting-edge collaboration tools foster a positive employee experience. We value employees’ ideas. Whether through our surveys or programs, regular feedback and ongoing communication are encouraged.

Making a bold move in a people-first environment We’re a bank on a human scale that stands out for its courage, entrepreneurial culture, and passion for people. Our mission is to have a positive impact on people’s lives. Our core values of partnership, agility, and empowerment inspire us, and inclusion is central to our commitments. We aim, wherever possible, to provide a barrier-free and accessible environment to all employees.

We strive to provide accessibility measures throughout the recruitment process within the limits of our available resources. If you require accommodations, feel free to let us know during our initial conversations. We welcome all candidates! What can you bring to our team?

Join us!
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Senior Digital Product Owner, Information Web • Toronto, Canada

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