Operations Manager

Adecco is currently hiring an Operations Manager for a full-time leadership opportunity within a growing service-based organization. This role is ideal for a hands-on leader with strong experience in field operations who can drive efficiency, support teams, and ensure high-quality service delivery across multiple divisions.
If you thrive in fast-paced environments and enjoy leading teams while optimizing operations, this is a great opportunity to make a meaningful impact.

• Salary: 80-100k/year
  
• Location: Delhi, ON
  
• Schedule: Monday to Friday (business hours)
  
• Employment Type: Full-time | Permanent
  
• Vacancy Status: This posting is for an existing vacancy.
  

Responsibilities

• Oversee daily operations across HVAC, Electrical, and Plumbing service and installation teams
  
• Coordinate scheduling of technicians, installers, and service personnel on a daily and weekly basis
  
• Ensure all service calls, installations, and projects are completed safely, professionally, and on time
  
• Monitor operational performance and implement improvements to increase efficiency and productivity
  
• Resolve field-related issues and develop solutions to improve workflows and service delivery
  
• Collaborate closely with the sales team to coordinate upcoming projects and service calls
  
• Ensure teams receive accurate drawings, job specifications, and work orders prior to job start
  
• Track project progress and ensure adherence to timelines and company standards
  
• Lead, supervise, and mentor technicians, installers, and support staff
  
• Participate in hiring, onboarding, training, and performance management
  
• Ensure compliance with company policies, procedures, and work schedules
  
• Review and approve timesheets for payroll processing
  
• Promote a culture of accountability, professionalism, and safety
  
• Ensure teams have the tools, equipment, and materials needed to perform their work effectively
  
• Coordinate ordering of materials, parts, and equipment
  
• Oversee maintenance of company vehicles
  
• Monitor inventory levels and coordinate with suppliers
  
• Ensure compliance with company policies, safety regulations, and industry standards
  
• Promote and enforce workplace safety practices
  
• Ensure all work aligns with applicable HVAC, electrical, and plumbing codes
  
• Assist with managing departmental budgets and controlling operational costs
  
• Ensure timely and accurate customer billing
  
• Track KPIs such as job completion rates, labor efficiency, and service performance
  
• Collaborate with senior leadership to set goals and support business growth strategies
  

Qualifications

• Must be eligible to work and reside within Canada
  
• Minimum 5+ years of experience in operations management within HVAC, electrical, plumbing, or similar service industries
  
• Strong understanding of field service operations and trade workflows
  
• Experience managing technicians, installers, and service teams
  
• Strong scheduling, project coordination, and resource management skills
  
• Familiarity with safety regulations and industry standards
  
• Valid driver's license
  

Skills & Competencies

• Strong leadership and team management abilities
  
• Excellent communication and problem-solving skills
  
• Ability to manage multiple projects and schedules simultaneously
  
• Strong organizational and planning skills
  
• Knowledge of dispatching, scheduling, and field operations
  
• Commitment to safety, quality workmanship, and customer satisfaction
  

Interested in this position? Apply now! Our dynamic recruitment team is ready to welcome you and support you on your path to success.
At Adecco, our purpose is simple: to make the future work for everyone. We live our values - Passion, Collaboration, Inclusion, Courage, and Customer-Centricity - by fostering a workplace where diversity is celebrated and every voice matters. We encourage applications from people of all backgrounds and identities. Together, we are shaping a future that works for everyone.
If you would like to learn more about Aspire Academy to enhance your skills for your next role, feel free to ask!
@@j
#CASE6580