Position Title: Business Systems Analyst
Duration: 6 months
Remote/Hybrid: Hybrid role, Tuesday and 2nd Friday every month
Office Location: 81 Bay 15th Floor
Roles and Responsibilities:
• Acts as a liaison between business stakeholders and IT teams to ensure clear understanding of requirements and solutions.
• Evaluates business processes, identifies gaps, and recommends improvements.
• Translates business needs into technical specifications and solution designs.
• Facilitates meetings, workshops, and discussions to gather requirements and validate solutions.
• Assists in testing and validating that solutions meet business objectives.
• Supports organizational change management by helping users adapt to new systems and processes.
Must have skills:
1. BSA experience – 6+ years, including requirements gathering, process mapping, documentation, and stakeholder management.
2. Jira and Confluence – 3 years of hands-on experience for project tracking, documentation, and team collaboration.
3. Experience working with MS Visio, Excel, and PowerPoint – 5+ years, including process visualization, data analysis, and presentation development.
4. Experience working with technical teams and projects, specifically any case management system (e.g., ServiceNow/Resolver) – 2 years.
5. Experience working with technical teams – 5 years, including translating business requirements into technical specifications.
6. Strong analytical and problem-solving skills, effective communication, and the ability to facilitate meetings and workshops
Nice to have skills:
1. Banking experience.
2. Knowledge of databases – SQL.
Intermediate Banking Business Systems Analyst - requirements gathering, process mapping, documentation, and stakeholder management. 102016-1 • Toronto
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