Talent.com
S.i. Systems
Business Analyst who has experience with process analysis for IT operations teams includingS.i. Systems • Calgary
No longer accepting applications
Business Analyst who has experience with process analysis for IT operations teams including

Business Analyst who has experience with process analysis for IT operations teams including

S.i. Systems • Calgary
30+ days ago
Job type
  • Full-time
Job description

Our client is seeking a Business Analyst who has experience with process analysis for IT operations teams including infrastructure and telecommunications projects.

Details:

  • 1 year contract to start
  • 5 days in office downtown Calgary

Must have:

  • 5+ years of experience as a Business Analyst supporting process analysis for IT operations
  • Experience supporting IT infrastructure, network operations, telecom systems, or enterprise technology teams.
  • Strong expertise in process mapping, requirements gathering, workflow design, and documentation.
  • Strong communication skills with the ability to engage technical teams, business stakeholders, and leadership.
  • Proven ability to manage multiple priorities in a fast-paced environment

Nice to have:

  • Experience with fiber network environments, telecom operations, or private wireless / 5G initiatives.
  • Familiarity with ITIL processes such as incident, change, request, and asset management.
  • Experience with ServiceNow, Jira, Visio, Smartsheet, or other enterprise workflow tools.
  • Lean Six Sigma, CBAP, PMP, or related certifications.
  • Experience supporting operational transformation or growth-stage infrastructure organizations.

The Senior Business Process Analyst to join our Infrastructure Operations team and play a key role in driving efficiency, scalability, and operational excellence across critical technology environments. This position will support the ongoing delivery of strategic initiatives including fiber expansion, private 5G network deployment, and additional network and infrastructure programs, while improving day-to-day operational processes that enable reliable service delivery.The ideal candidate is a proactive problem solver who combines strong business analysis skills with experience supporting infrastructure or network operations. This individual will work across technical and business teams to identify opportunities, streamline workflows, improve reporting, and help build processes that scale with organizational growth.

Key Responsibilities:

  • Analyze and improve business processes across infrastructure operations, network services, service delivery, and support functions.
  • Partner with engineering, operations, project teams, and leadership to support execution of fiber, private 5G, and future infrastructure initiatives.
  • Gather, document, and validate business and functional requirements for process improvements, systems enhancements, and operational initiatives.
  • Lead current-state and future-state process mapping, gap analysis, and workflow redesign efforts.
  • Develop and maintain standard operating procedures, process documentation, and governance controls
  • Identify manual or inefficient processes and recommend automation or simplification opportunities.
  • Coordinate cross-functional stakeholders to ensure alignment, accountability, and successful delivery outcomes.
  • Drive continuous improvement initiatives that enhance service quality, responsiveness, and operational effectiveness.


Create a job alert for this search

Business Analyst who has experience with process analysis for IT operations teams including infrastructure and telecommunicatons projects. • Calgary

Similar jobs

Software Business Analyst

Alpha Bravo Developmentcalgary, ab, ca
Full-time

We’re a fast-growing software development agency that helps service-based businesses across the U.Our team values ownership, innovation, and building long-term partnerships with clients.We’re looki... Show more

 • Promoted

IT Helpdesk Analyst

NanalysisCalgary, AB, CA
Full-time

Nanalysis is seeking an experienced.This role is responsible for providing first touch technical support to our end users.This position requires timely resolution of technical issues while maintain... Show more

 • Promoted

Senior Business Analyst

Onico SolutionsCalgary, AB, CA
Temporary

The Senior Business Analyst will liaise between the client and the IT department.They analyze the business/IT requirements before the start of an IT project and support the client in the developmen... Show more

 • Promoted

Senior Digital Operations Analyst - Cloud

SuncorCalgary
Full-time

Senior Digital Operations Analyst - Cloud.Senior Digital Operations Analyst - Cloud.We are looking for a Senior Cloud and VMware Specialist who thrives in a dynamic, collaborative environment.As a ... Show more

 • Promoted

Business Analyst - M365

AkkodisCalgary, Alberta, Canada
Full-time

Our client is seeking a Business Analyst with a strong background in M365 migration projects and Microsoft 365.This role combines business analysis expertise with hands‑on technical involvement, en... Show more

 • Promoted

Enterprise Data Platform Analyst

MindtrisCalgary, AB, CA
Permanent

Enterprise Data Platform Analyst.Reporting to the Manager, Content and Collaboration Services (CCS), the Application Analyst’s primary role will be responsible for providing technical support, trou... Show more

 • Promoted

Clinical IT Business Analyst - CIS Implementation (Remote)

Russell TobinCalgary, Alberta, Canada
Remote
Full-time

A recruitment agency is seeking a Clinical Business Analyst to support the implementation of a Clinical Information Solution across New Brunswick.Candidates should have a university degree in healt... Show more

 • Promoted

Ecommerce Business Analyst Using Shopify to Transform Client Processes

DomaineCalgary, AB, CA
Full-time

Elevate ecommerce projects as an experienced Business Analyst.Engage with clients to capture their needs and deliver tailored solutions in a fully remote position.You will play a crucial role in th... Show more

 • Promoted

Contract Business Systems Analyst

PetroplanCalgary, AB, CA
Full-time

The Enterprise Data and IT team has an exciting opportunity for a Contract Business Systems Analyst, reporting to the Manager of HRIS.As an ideal candidate you will have proven experience in Workda... Show more

 • Promoted

INGENIUM Business Analyst (SME)

US Tech SolutionsCalgary, AB, CA
Temporary

This range is provided by US Tech Solutions.Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.We are seeking a highly skilled and motivated INGENI... Show more

 • Promoted

Remote Operations & Data Solutions Leader

Dasro Consulting Inc.Calgary, AB, CA
Remote
Full-time

A consulting firm is looking for an Operations Manager with over 18 years of experience in delivering efficiency and scalable processes.The role requires expertise in coordinating business and IT p... Show more

 • Promoted

Remote Bid Analyst: IT Proposals & Strategy

BairesDevCalgary, AB, CA
Remote
Full-time

A leading software development company is seeking a Bid Analyst in Montreal to create high-quality proposals for IT and software development projects.Candidates should have experience in writing pr... Show more

 • Promoted

Implementation Specialist / Business Analyst

Harris ComputerCalgary, Alberta, Canada
Full-time +1

Implementation Specialist / Business Analyst.Implementation Specialist / Business Analyst.Implementation Specialist / Business Analyst.Implementation Specialist / Business Analyst.Implementation Sp... Show more

 • Promoted

Business Systems Analyst

People CorporationCalgary, AB, CA
Full-time

Senior IAM Systems Support Analyst – AGAT Laboratories.Full-time • Remote • We are seeking a dedicated Senior IAM Systems Support Analyst to provide technical support, troubleshooting, and operatio... Show more

 • Promoted • New!

Business Analyst

fintexcalgary, ab, ca
Full-time

Our founding team has built and shipped digital products at Canada's leading financial institutions—and now we're doing it faster, bolder, and entirely on our own terms.We're growing quickly and lo... Show more

 • Promoted

IT Technical Business Analyst - Intermediate (Remote) JP856

PathlionCalgary, AB, CA
Remote
Full-time

Tech Debt Mitigation Program Service Mapping.As part of the Technical Debt Mitigation Program, several applications have been identified as requiring improved technical visibility and dependency un... Show more

 • Promoted

Business Analyst: Drive Efficient IT Solutions

Global Talent Alliance, CanadaCalgary, AB, CA
Full-time

A leading software testing company in Canada is seeking Business Analysts for their Toronto, Ottawa, Calgary, and Fredericton locations.The role involves evaluating business processes, developing s... Show more

 • Promoted

Operations Analyst

Wall Street OasisCalgary, Alberta, Canada
Full-time

Wall Street Oasis (WSO) | Operations (CRM) Analyst.Wall Street Oasis is the largest community focused on careers in finance with 1 million registered members and 20 million visits per year.The plat... Show more

 • Promoted

Healthcare Business Analyst

BuzzClanCalgary, AB, CA
Full-time

Get AI-powered advice on this job and more exclusive features.Direct message the job poster from BuzzClan.My connection request means a job opportunity for you , (Hiring for Senior Java Lead), (UI ... Show more

 • Promoted

Business Analyst

Insight GlobalCalgary, AB, CA
Full-time

Location: Calgary, AB (at least 3 days in office).Business Unit: Digital Supply Chain / Supply Chain Optimization.Travel: Occasional (field sites, terminals, branches, vendors).One of our largest a... Show more