Surveillance Specialist

Pay at Intact is about much more than just salary.

• Flexible work arrangements and a hybrid work model

• Possibility to purchase up to 5 extra days off per year

• Multiple benefits offered to support physical and mental wellbeing, including telemedicine, Wellness account and much more

• Share plan & other savings: up to 12% of salary or even more (ask how you could earn guaranteed income for life)

Salary range (but not limited to):

69,200 - 84,600

Annual bonus target, based on the base salary, with a potential payout of up to double the target (subject to personal and company performance):

7.5%

As part of our commitment to Win As A Team, we share our success with employees through our annual bonus plan and Employee Share Purchase Plan (ESPP) – with Intact matching 50% of your net shares.

Our pension offerings provide flexibility and long-term security for our employees beyond their careers. We are one of the few companies offering the opportunity to receive guaranteed income for life via our defined benefit pension plan.

Salary for the candidate will be determined taking into consideration a number of factors including: experience, skills, qualifications, anticipated contribution to role, internal equity, etc. The salary range presented above is based on a 35-hour workweek and would represent a majority of different candidate profiles. However, we encourage candidates who may fall outside of this range to apply as well.

About the role

As a Surveillance Specialist, you will have a big impact here at Intact Financial Corporation (IFC). Our investigators and other claims teams within IFC will count on you to conduct physical surveillance to provide clarity on potentially fraudulent claims. You will be an asset within the Investigative Services Unit (ISU) in evidence gathering.

The successful candidate will be an individual who has a people first mindset, investigative ability, commitment to professional development, as well as strong teamwork and communication skills. They will have the physical capability to carry required equipment and follow subjects on foot and in vehicles in a variety of environmental conditions.

This opportunity is a hybrid position involving field work, however, administrative duties from home and your regional office will also be required.

What you'll do here:

• Work collaboratively with the investigative services and claims teams to manage, detect, and prevent insurance fraud
• Conduct single vehicle surveillance of claimants, including static, foot and mobile
• Prepare evidentiary reports and present evidence at legal proceedings as required
• Accurately document the evidence using covert recording equipment
• Take impeccable notes, along with in-depth surveillance logs and ensure the continuity of evidence
• Use digital media management to transfer the evidence into evidentiary format and compile detailed reports
• Provide team members and managers with appropriate updates and information on any potential fraud trends
• Maintain surveillance equipment, including surveillance fleet, cameras, kit, etc. to ensure operational readiness
• Maintain strict confidentiality
• Work a flexible schedule. Surveillance Specialists are regularly tasked to travel for extended periods, often on short notice with irregular working hours

What you bring to the table:

• Knowledge of policy wordings, privacy laws, criminal codes.
• A university degree or a combination of education and experience deemed relevant to the role
• Military/Police/Fire/Criminal Justice/Loss Prevention and/or insurance claims handling experience is an asset.
• Have a valid driver's licence and a good driving record.
• Experience in Open-source researching, geolocation tactics, digital media management, Adobe Premiere, or other editing software
• Experience working with intermediate and senior level technical teams.
• Detail oriented with the ability to provide clear and concise documents and reports.
• Able to maintain concentration and morale during extended periods of inactivity in all weather conditions.
• Ability to prioritize work to meet deadlines and re-evaluate these priorities on an on-going basis.
• Able to embrace challenges with confidence and have a proven ability to work both independently and collaboratively.
• Strong teamwork skills and an ability to integrate and work day-to-day within an established team dynamic.

This role is eligible for employee referral bonus. #myReferrals3000

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Il s'agit d'un nouveau rôle au sein de notre équipe en plein croissance | This role is a new member of our growing team.